I had actually contacted DJI support re a faulty smart controller a few days ago. Not heard anything back apart from usual acknowledgement response that it was being passed on.
However I have just received an email communication that should have gone to another poor client who has apparently lost a drone due to lost connection. Contained all manner of his personal data, initial email contents and a reply from DJI re analysis of his flight records etc.. Other than verifying that the email was not for me and sending a stiff response to DJI asking them to be more careful with our personal details I have disposed of the message without reading anything other than the initial extremely puzzling to me message.
Anyone in the UK with a lost drone and not heard from DJI had better get back to them and give them a wake up call.
However I have just received an email communication that should have gone to another poor client who has apparently lost a drone due to lost connection. Contained all manner of his personal data, initial email contents and a reply from DJI re analysis of his flight records etc.. Other than verifying that the email was not for me and sending a stiff response to DJI asking them to be more careful with our personal details I have disposed of the message without reading anything other than the initial extremely puzzling to me message.
Anyone in the UK with a lost drone and not heard from DJI had better get back to them and give them a wake up call.
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