DJI's horrific support in unbinding a drone - SHOUT OUT

[Cafguy]

I don't take cash or pay with cash on eBay, it's Paypal/CC only so there is no question about contact info and phone numbers; those come with the payment method. Those are details we used to ask for from the 1990s, in today's online marketplace, all of that is already embedded and verified in the system (and my policy is no changes allowed). Dozens of transactions and not even once have I spoken a single word to the buyer/seller. When I pay with Paypal, I don't care if they live in Miami or Michigan, I don't care if they are using the parent's address or if their phone number is a mobile phone or a house phone. There are hundreds if not thousands of buyers on eBay so I may have been one of those transactions you mentioned: nobody gets my contact details over Ebay *before* they hit the Pay Now button. That's just asking for trouble giving out your details to anyone for the asking who obviously doesn't really intend to buy; hard pass.

If I see a Drone I really want I will be relentless and even ask if you would accept extra cash for the info....
It works more times than not, but yes you need to build up a good buyer reputation also mine is 100% and its not really a good idea to just give out your info. I have had to assure a few sellers for sure but it hasnt really been a problem. I will also say I triple check the seller!

 

[patcarty2]

Having read your initial post, and feel the tone you have used to some replies made to members, I am not at all surprised that you never achieved your aim with the seller, if, and I repeat if, you acted in the same way with him/her.
P.

 

[BlueHeeler]

Apparently no updates on the situation, bummer.

 

[msinger]

Given what we've learned about the intent of this thread, I doubt an update is on the way.

 

[BlueHeeler]

Given what we've learned about the intent of this thread, I doubt an update is on the way.

It sure looks that way.

 

[mavic3usa]

Perhaps some current details on DJI recommendation when buying a drone already binded from a retailer:

Refurbished Drone Still bound to someone else

I recently purhcased a Refurbished DJI Avata 2 from Best Buy and the drone is still bound to someone else's account. I would like to bind this to my account. But Best Buy says I must contact DJI. Is this true? Is there anything that DJI can do to take the other owner of the drone off and add me...

forum.dji.com

 

[lllsr2lll]

I don't see why DJI couldn't unbind the drone simply by deleting that DJI account. I mean the guy did show proof of purchase. Why request that info if you had no intention or had the ability rectify? To deny simply because the original owner didn't replay just doesn't make any sense. Like what was mentioned before the only advantage of even binding a drone is for the flyaway coverage. Is there a way to lock out the drone if it was stolen? A request to unbind should be handled within time reasonable frame, and not the first time buyers fault for not knowing.

 

[msinger]

I mean the guy did show proof of purchase. Why request that info if you had no intention or had the ability rectify?

DJI didn't request proof of purchase. They informed the OP that the drone must go through the unbinding process, which only the seller can initiate.

Like what was mentioned before the only advantage of even binding a drone is for the flyaway coverage

Another advantage is theft prevention, and this case bears telltale signs of a stolen drone being sold.

 

[mavic3usa]

Well, this is news to me; haven't seen this reference to "special handling" before personally: Refurbished Drone Still bound to someone else

 

[Droning on and on...]

Another advantage is theft prevention, and this case bears telltale signs of a stolen drone being sold.

Word