Mavic 2 Pro Battery--spinning lights?

[Lightstorm]

Hello fellow pilots,
Just went to take my M2P up for a bit and with one of the three batteries I rotate, when I powered up, the 2nd and third lights (lower right and lower left) stayed on, as if the battery had "crashed." When I placed the battery on the charger the four lights are making a spinning animation (it is not making the normal animation where the lights "fill up"). Other two batteries I have on the charger are charging fine.

Has anyone else ran into this issue? I had never seen this before. This battery was about 39% charge when I disconnected it from the aircraft. Thanks!

-Marc

 

[dannybgoode]

Usually means the battery’s firmware needs updating. The one previously in the drone will have updated when the aircraft did. You then need to do any other batteries.

 

[Lightstorm]

Thanks, Danny. Just powered everything up again and got a battery signal error. Battery is stuck in a "power on" state and I can't turn it off. As soon as I connect it to the aircraft it immediately powers on (without me having to hold the power button down). I've contacted Support.

 

[HoozierDroneDaddy]

Try holding the power button on the battery down for 30 seconds. I had a similar problem on the MP battery last year and was told this resets the battery. May be worth a try.