Thanks for the greetings and the input to my issues.(drone related) the other issue require a long list of degrees.
I think I have done all the necessary steps and have spoken to support several times, Support wants me to send the drone in for repair. This has me scratching my head considering it has never been flown. I will however attempt to use the ethernet cable to my computer, rather than the wireless connection!! Thanks for the help. I will have more questions and updates of my progress. My goal is to use the drone for my construction estimating, along with the digital mapping software..
Thanks to all for the welcome.