I believe they're not on the approved list because of the price discount they're given. With their return policies, DJI leaves that up to them and as such, they don't have to worry about the cost incurred from an extended warranty. Don't quote me on that as I only stayed at a Holiday Inn!Seems to be the same display as at Costco. How come two unrelated companies have the same DJI display but are not on the approved list?
I would be very surprised if the DJI warranty is invalid when purchased from Costco - that would earn Costco a LOT of bad will from purchasers if DJI denies warranty repairs (unless the box and warranty brochure inside the box are reprinted just for Costco to make it clear it's a 90-day-return warranty).Costco clearly stated the return policy for the drone is only 90 days, after that they will not take it back. Costco support and management agreed on this point, but claimed the drones have factory warranty. Given DJI's policy I don't think they do.
Is bh an approved vendor? Were can this information be found?Costco got them in store today. The sales guy said they arrived this morning. The down side is that Costco claims that they only have 90 day return and then factory warranty from DJI kicks in, but as Costco is not on the approved DJI reseller list there won't be any factory warranty per DJI's terms.
We then talked to the store manager (also said 90 days from Costco, then factory warranty) and they called the support line (90 days from costco and factory warranty). In other words, after 90 days you likely are not going to get any warranty service.
Is bh an approved vendor? Were can this information be found?
So if I were to buy "new sealed package" form the classified section I would not have a warrenty? Could I add dji care if it was bought from a non appoved vendor?The information can be found here: Where to Buy - DJI
B&H is an approved vendor according to the list, Costco is not. DJI is very clear about their policy. Drones bought from any vendor not on the approved list do not have any warranty coverage. Fry's Electronics, also a big DJI vendor, has the same problem. I am not sure these businesses are even aware of the fact that DJI changed their terms.
@PT_Mavic: I would have believed the same, but knowing DJI's Policy I thought it prudent to inquire, which yielded the result I posted. Costco very clearly said (tech support) they don't deal with DJI drones after 90 days, but to contact the manufacturer after the 90 days are up. And where that leads with DJI you can imagine.
So if I were to buy "new sealed package" form the classified section I would not have a warrenty? Could I add dji care if it was bought from a non appoved vendor?
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