Hi there !
Sad day for me today. My Drone crashed after a short 6 month life, and I have no money to buy another one…
There were no wind, no obstacles, It had still enough batteries.
The Drone was flying normally, and after completing a 360 panorama, it suddenly falled of around 15 meters in the air, like if it was doing some kind of pirouettes and it miraculously stabilized.
Scared, I flew it directly to the home point, to get him back as soon as possible. And then all of a sudden, he fell again from the air at 270 meters of altitude and lost his signal
Surprisingly, the signal indicates that he lost connection at 191 meters high, while the ground rises to a 30 meters at that point. This is a jungle area on the north coast of Colombia.
I walked up the river for one hour, then I searched for it for two hours on the very uneven ground, in the very dense forest. Mosquitoes, spiders and ticks were very happy to find me there.
Despite the desperate search with Find My Drone function, nothing to do, it did not seem to be where the GPS had stopped.
I’d really like to know why he crashed… I guess the one motor stopped running
Is there any point in writing to DJI support? Is there anything to do?
In advance many thanks for your help
Here is the Log File if somebody would like to see how it crashed :
DJI Flight Log Viewer - PhantomHelp.com
Sad day for me today. My Drone crashed after a short 6 month life, and I have no money to buy another one…
There were no wind, no obstacles, It had still enough batteries.
The Drone was flying normally, and after completing a 360 panorama, it suddenly falled of around 15 meters in the air, like if it was doing some kind of pirouettes and it miraculously stabilized.
Scared, I flew it directly to the home point, to get him back as soon as possible. And then all of a sudden, he fell again from the air at 270 meters of altitude and lost his signal
Surprisingly, the signal indicates that he lost connection at 191 meters high, while the ground rises to a 30 meters at that point. This is a jungle area on the north coast of Colombia.
I walked up the river for one hour, then I searched for it for two hours on the very uneven ground, in the very dense forest. Mosquitoes, spiders and ticks were very happy to find me there.
Despite the desperate search with Find My Drone function, nothing to do, it did not seem to be where the GPS had stopped.
I’d really like to know why he crashed… I guess the one motor stopped running
Is there any point in writing to DJI support? Is there anything to do?
In advance many thanks for your help
Here is the Log File if somebody would like to see how it crashed :
DJI Flight Log Viewer - PhantomHelp.com