Im not defending DJI.yes flying with litchi set to 30meters high. the done became disconnect very early on in the mission because of the trees. My disappointment is more that dji don't have a correct gps tracker on the device which is running separate to the battery
Like their new smart controller with a hefty price tag whoa.
But a drone comes with a manual and how to's and a lot of dont's.
I'm a new drone pilot, mavic pro to be precise.
I've learned a lot by reading, reading and more reading and vid tutorials. Quad808 and CS, msinger, sar, in example.
One of the best stuff to read before you even fly drone is the following link.
Prevent a Crash or Flyaway with Your DJI Mavic (the Complete Guide)
To sum it all up.
Don't blame anyone except yourself.
Check your environment before flying, be sure what the capabilities of your "bird" and the software you are using are.
You were flying a high tech device worth a lot of money, take safety and precaution in consideration. How old is the mavic pro 2 right now? Not older than 6 months?
You used Litchi, instead of dji go4.. different rules and settings..
Learned to be more cautious after reading this topic.
Sorry for your loss!