For my 75 Birthday due to my interest in drones, my wife bought me a mavic pro. However I had to send it back to DJI for repair/replacement after an accident. All went well at this point, DJI sent me shipping labels,etc. I packed up the drone and sent it back. Soon to receive an email that it was being returned. I received a tracking number. After a few days I checked the tracking number and found that it was being shipped to Dover, TN. I am in Red Deer, Canada. I called/texted DJI and let them know. They said they would get back to me in 24hrs. Never did. Soon the tracking # showed that it had been delivered and signed for in Dover, TN. I again contacted DJI. They said they would get back to me within 3 to 5 days. Never did. I again contacted DJI who told me it was being elevated for investigation.. They would get back to me in 24 hours. Couple more times, same results. On Friday past 26th May. I contacted them about getting my money back etc. They said they would get back to me Monday. Here it is Tuesday, nothing. Oh yes in conversation with one of the 4 or 5 agents, he told me that I would be getting a new tracking #, that didn't happen... So here I sit.. No Mavic, No money.. a lost interest in Drones... I don't know where to go next...