New guy from Los Angeles, with a question regarding corrupt video files.

SwedeinLA · Feb 24, 2021

Hi folks

New guy here from LA with a Mavic Air 2. Pleasure to be here, and looking forward to learn a lot. I added one of my photos for ***** and giggles

Yesterday I went flying down by the beach, long story short. Came home and was going to upload my footage. I followed the same procedure I always do, and I have never had any problems doing it that way.

I upload to lightroom ( yes you cant edit video there) but that is where i upload them, and like I said before, I have uploaded dozens of videos to lightroom with zero issues.

Yesterday, only the still photos uploaded properly, and the video files came up as corrupt??

Could I potentialy have changed a setting in the controller by accident? Faulty SD card?

I always take SD out of the drone, and put it in a card reader and upload that way, just this timke it did not work??

To add to the mystery, the files are on the controller. When I have it all connected, I can watch the clips through the DJI app on the controller.

What mysterious thing happened?

Going crazy over here.....I might buy a new SD card and try (only have 1 at home) But was hoping it was an easier simple fix....a rookie mistake on my end if you will.

Thanks guys. Glad to be here.

Tufargon · Feb 24, 2021

Usually this happens when you shut the drone off without turning video off/stop recording. Put the card back in the drone, turn it on and start a video and then stop recording. It should repair the video.

SwedeinLA · Feb 24, 2021

hmm? Ok. I will try that. thank you

SwedeinLA · Feb 24, 2021

Still doesnt work?? Tried filming twice. Both available to watch on DJI fly, but none of them uploaded through my card reader? I have it on H.265 and I tried both cache on and off. Same result...No upload.

That totally bums me out

Tufargon · Feb 24, 2021

That has always worked for me. Maybe because you moved the files over and then back. A few have mentioned there's some software to fix corrupted files. So all of your videos are corrupt? Wonder if your computer is just unable to play H.265 video files (may just need a codec)? Try H.264.

SwedeinLA · Feb 24, 2021

Hmmm. First I deleted all files that were on SD card ( I can easily reshoot what was on there)......Then I changed to H.264, and now I can upload from SD card. I'm guessing i must have accidentally changed from 264 to 265....Problem solved for now

Thanks so much

Question is it better to have cache on (if so what size) or cache off?

SwedeinLA · Feb 24, 2021

is a codec something I need to do for my computer or for drone?

Tufargon · Feb 24, 2021

The codec would be something for the PC. It's the HEVC codec (maybe someone can provide a link to a download for you). I think it's this one Windows 10 Codec Pack . Caching is only caching on your phone/tablet. I never use it personally.