I've just taken delivery of an OM4 having sent back the Osmo Mobil 3.
I spent ages on live chat with the DJi people and all I got was sympathy and platitudes for what I believe is something an "expert" could advise on. That is, juddery video. Not camera shake.
I made sure I'd balanced the phone (a Sony Xperia XZ Premium). Calibrated the gimbal and went off to the park to try it out.
I'm sure I looked silly doing the "ninja walk", but here's what I got.
Like I said, I sent it back and yesterday took delivery of the 4. I've watched hours of videos on balancing the handset, Ninja walks etc and I have to say today's test isn't a lot better.
As part of the troubleshooting online with DJi, they linked me to the tested phones. Guess what, not one Sony phone on their list.
I've not finished my tests yet, but I can't say this item is worth the money and I can't say the knowledge base from DJi is much cop either.
If anyone on here clearly sees from my video clip that I'm doing something wrong, of knows of a fix, please do drop me a line.
I'll be glad when the weather and Covid improves and I can go fly my Mavic Air again, which does live up to expectation. Keith