Photos causing compass error

[hank755]

Hello,

Looking for some guidance with another newbie question.

Whenever I use the RC and take a still photo using the shutter button, I get a yellow warning (albeit for only a second) that the compass needs calibration.

I do not get the error pre-flight or during flight until i take a picture. Is that normal?

Thanks
AH

 

[Simmo]

I've never heard or read of that issue. Any warnings are a concern so I would be raising a ticket and returning it for replacement.

 

[Callum]

Hello,

Looking for some guidance with another newbie question.

Whenever I use the RC and take a still photo using the shutter button, I get a yellow warning (albeit for only a second) that the compass needs calibration.

I do not get the error pre-flight or during flight until i take a picture. Is that normal?

Thanks
AH

Could be a software bug but first I've heard of that one. What firmware version are you on?

You could try refreshing firmware with DJI assistant 2.

Might be worth raising a ticket with DJI as Simmo suggested.

 

[hank755]

I'll refresh and then put in a ticket if it persists ....thanks for the input !

 

[Callum]

I'll refresh and then put in a ticket if it persists ....thanks for the input !

Keep us updated.

 

[hank755]

I will! It is finally warm today (60) but we are getting about an inch of rain. I won't get to test the refresh until tomorrow.

 

[locoman]

Have you calibrated your compass before the flight and what are your compass reading in the GO4 app after startup, and hovering.

 

[Qoncussion]

What's with running straight for a return? Recalibrate your compass. I have a feeling that this might help ~since, well - it's what the error message is asking for...