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- Oct 15, 2016
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If I ask [Amazon] Alexa "Where's my stuff"? She tells me that I should receive my order by November 30th. This is interesting because my order page still just shows "Pending".
I made my order from Amazon Prime (not DJI's storefront) on October 15th. I did bug Customer Service again today to see if Alexa was somehow "in the know" and they explained the bad news to me this way:
This product is going to be launched on Amazon at December 1, 2016. So, the Amazon customer are going to get this product after December 1.
Before December 1, 2016 no one [ships and sold from Amazon] is going to get the product. After that customers are going to get this product based on priority of when they per-ordered it.
If you have pre-ordered it earlier, then you will get the product by December 6- December 7.
Any slight chance it could ship any sooner?
No, before launching date no one is going to get the product before.
I am sorry that you didn't have a good experience but according to Amazon policy it will be available after December 1, 2016.
Sir, I do not want to set wrong expectation in front of our loyal customers.
Thank you for your patience, I appreciate it.
I pressed further. His response below:
Sir, since the product is going to be launched on December 1, and you have per-ordered earlier, so you will get it after 3-4 days.
I have checked on Google, and what I found is given in following link.
Please go through the link.
http://gizmodo.com/dji-is-misleading-cu...(See full link)
Is the link accessible?
As per our official information, it is going to be launched on 1st December.
Well crud. Guess it's going to be a while, and nothing I can do about it.
One last note:
If you a pining over your mavic's arrival and obsess about when you are going to receive it, then it is just a TOY.
If you are trying to fly it indoors, like in a studio or a trampoline park (height of irresponsibility according to Tahoe Ed) then it is a serious advanced photographic tool of high caliber not to be taken lightly.
I made my order from Amazon Prime (not DJI's storefront) on October 15th. I did bug Customer Service again today to see if Alexa was somehow "in the know" and they explained the bad news to me this way:
This product is going to be launched on Amazon at December 1, 2016. So, the Amazon customer are going to get this product after December 1.
Before December 1, 2016 no one [ships and sold from Amazon] is going to get the product. After that customers are going to get this product based on priority of when they per-ordered it.
If you have pre-ordered it earlier, then you will get the product by December 6- December 7.
Any slight chance it could ship any sooner?
No, before launching date no one is going to get the product before.
I am sorry that you didn't have a good experience but according to Amazon policy it will be available after December 1, 2016.
Sir, I do not want to set wrong expectation in front of our loyal customers.
Thank you for your patience, I appreciate it.
I pressed further. His response below:
Sir, since the product is going to be launched on December 1, and you have per-ordered earlier, so you will get it after 3-4 days.
I have checked on Google, and what I found is given in following link.
Please go through the link.
http://gizmodo.com/dji-is-misleading-cu...(See full link)
Is the link accessible?
As per our official information, it is going to be launched on 1st December.
Well crud. Guess it's going to be a while, and nothing I can do about it.
One last note:
If you a pining over your mavic's arrival and obsess about when you are going to receive it, then it is just a TOY.
If you are trying to fly it indoors, like in a studio or a trampoline park (height of irresponsibility according to Tahoe Ed) then it is a serious advanced photographic tool of high caliber not to be taken lightly.