Remove film protector inside the camera mavic 2 pro

cosminbanaurs · Apr 25, 2020

Hello,

I'm trying to remove the film protector inside the mavic 2 pro camera. I've been trying for 2 hours without success. some advice?

I don't understand why the DJ does things so complicated...

Thanks for your help.

sar104 · Apr 25, 2020

There is no protective film inside the camera - that looks like the lens coating that you are attempting to scrape off. Now that you have destroyed the lens you need to replace the camera.

cosminbanaurs · Apr 25, 2020

Are you sure?

bumper · Apr 25, 2020

Oh my . . . I did a little gasp at that one. sar104 is right, might have been a smudge or mark that you mistook for film. Put a drop of lens cleaner or water on a clean microfiber cloth, and gently wipe the lens. If you used anything mechanical (knife edge etc) to remove what you thought was film, I'm afraid it's a goner - - though it might be possible to send the camera and gimbal to DJI for repair. A new cam/gimbal is available as a replacement part and isn't too difficult to install - though not cheap.

sar104 · Apr 25, 2020

cosminbanaurs said:
Are you sure?

Yes. Completely sure.

cosminbanaurs · Apr 25, 2020

yes but I haven't broken the whole camera, I need only to replace the part

LazerMan · Apr 25, 2020

OMG that sunk my heart.maybe some plastic cleaner or a headlight restoration kit might fix it

sar104 · Apr 25, 2020

LazerMan said:
OMG that sunk my heart.maybe some plastic cleaner or a headlight restoration kit might fix it

The coating is trashed. It's not fixable.

LazerMan · Apr 25, 2020

if it is trashed then theres no harm in trying. If the lens is plastic I would take a dremal and some super fine abrasive on the buffing wheel. plastic can fixed and cleaned up if done right. anyway like I said whats the harm in trying. If it doesn't work so what he has to replace it. On the brighter side hey it might work.

bumper · Apr 25, 2020

Assuming the lens is plastic (and that's a real possibility, as acrylic has better light transmittal than glass), there's still the lens coatings that are probably damaged, stuff like anti-reflective etc.

Clean it with a lens cleaner (or a drop of water) only, to see what you have there - scratches or smudges, as a first non-intrusive step. If it's scratched, then to remove those scratches, means actually removing lens material down to or below the depth of the scratches (that's how polishing acrylic or similar plastic works), any lens coating will be history.

cosminbanaurs · Apr 25, 2020

It really looked like a protective film. I feel so stupid... Now I am sending everything to DJI assistance. How much do you think it costs to replace glass?

GarthH · Apr 25, 2020

Good lord, this hurts to see. Protective film is typically marked with a bright yellow flap so you know it needs to peel off.

LazerMan · Apr 25, 2020

did you have refresh? cost to ship to and from, repairs $$$$$$$ I would still try the repair firs and clear coat if it works. no harm in trying

cosminbanaurs · Apr 25, 2020

I have the refresh but I don't think it cover this problem. I prefer to ship it back. Hope I don't need to change the gymbal camera but only the lens...

sar104 · Apr 25, 2020

LazerMan said:
did you have refresh? cost to ship to and from, repairs $$$$$$$ I would still try the repair firs and clear coat if it works. no harm in trying

There is absolutely no way to restore an optically viable surface on a damaged lens coating. It's a complete waste of time even trying.

cosminbanaurs · Apr 25, 2020

sar104 said:
There is absolutely no way to restore an optically viable surface on a damaged lens coating. It's a complete waste of time even trying.

Do you think they will ask me to pay the gymbal camera in full price or only the lens? Because the price for the mavic 2 pro camera is $700...

cosminbanaurs · Apr 25, 2020

sar104 said:
There is no protective film inside the camera - that looks like the lens coating that you are attempting to scrape off. Now that you have destroyed the lens you need to replace the camera.

No way to pay only the lens? They will ask me the price for the camera o.o ... it's $700

sar104 · Apr 25, 2020

cosminbanaurs said:
Do you think they will ask me to pay the gymbal camera in full price or only the lens? Because the price for the mavic 2 pro camera is $700...

cosminbanaurs said:
No way to pay only the lens? They will ask me the price for the camera o.o ... it's $700

I don't think that the lens assembly is even a replaceable part but, in any case, they will quote you for a new camera. If you have the refresh deal then I would definitely recommend using it.