Not sure how many of you know who Scotty Kilmer is? If you are into automobiles you would know who he is. He has a YouTube channel on fixing your auto. He recently posted a video on buying cheap Chinese tools and parts for your car. He included a Mavic drone. In fact he ranted quite a bit on how the Chinese make terrible software. Apparently he updated his drone and it won't work. Interesting video.
I've watched him here and there.
I can't watch too much of him, because he's totally obnoxious, and as of late, has been extremely click bait oriented.
I watched the video, and he makes it sound like DJI sent him the Mavic for free, like they were hoping he'd do a video on it.
What the idiot doesn't realize is, DJI is an industry leader in consumer, and prosumer drones.
Whatever happened to his drone, was either BS, and it's working fine, or he's an idiot, and too obnoxious to allow DJI to help him.
I've been a DJI customer for a little over a year now, and when I first ordered my
Mavic 2 Pro, and
SMART controller, there were issues.
The emailed me a free shipping label, diagnosed the issue, and sent it back in a timely manner.
I've never had problems with their customer service, so if he's having issues, it's all on him, not DJI.