Very.co.uk orders - UK

quigg · Feb 12, 2017

karlak said:
Yup, still no refund for me, apparently it is happening....

All they are doing is confirming what I already knew, the company with the worst customer service I have ever had the misfortune to come across.

I agree, once I have my money back I will be closing my account, its a wonder they can get away with some of the ****. Anyway, let me know how you get on!

rich146 · Feb 13, 2017

Have been cancelled too. Agree with all the posts on here about Very ethos . Total idiots and completely incompetent. I guess this is a result of the useful discounts / pay later we take advantage off. This is where the cuts are made . They even charge you for sitting in a queue on the phone for something they've messed up !? Clever really ! Make money on your own incompetence! It's probably a well thought out business model. Wouldn't put it past them. I've requested that they reinstate my 20% discount I used on the Mavic. Insisted it's the least they could do. I'm sure they will come up with some excuse not to.

mark_t · Feb 20, 2017

I did manage to get the discount applied to another order with Very, that wasn't too hard.

Interesting to note that Apple are no longer taking new orders for Mavic now ...

rich146 · Feb 20, 2017

I recently received a letter informing me that they would reinstate my discount for another order so eyeing up the phantom 4 pro instead.

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rich146 · Feb 20, 2017

Where did you get the info regarding apple / Mavic Mark? Cheers

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mark_t · Feb 20, 2017

rich146 said:
Where did you get the info regarding apple / Mavic Mark?

I just checked the UK and USA Apple websites and on both of them the Mavic is listed as 'sold out' with no option to place an order...

mark_t · Feb 20, 2017

rich146 said:
I recently received a letter informing me that they would reinstate my discount for another order so eyeing up the phantom 4 pro instead.

'Very' don't sell the P4Pro though...

rich146 · Feb 20, 2017

mark_t said:
'Very' don't sell the P4Pro though...

They do. It's just not showing because it's out of stock now.

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mark_t · Feb 20, 2017

rich146 said:
They do. It's just not showing because it's out of stock now.

So... same as the Mavic then

I hope you get what you want of course, just getting very hard to take anything from Very at face value these days...

rich146 · Feb 20, 2017

mark_t said:
So... same as the Mavic then

I hope you get what you want of course, just getting very hard to take anything from Very at face value these days...

Well they are being cautious and immediately taking down anything out of stock . I know how they operate now and If it saves me £300 and I get my order then happy days. If not then no surprise there

To be honest I'd rather have the 4 pro now ,realising the Mavics limitations with the camera quality.

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rich146 · Feb 23, 2017

Very now stock the phantom 4 pro . Cheaper than most too

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rich146 · Feb 26, 2017

Received my P4P in less than 48 hrs from very. Got my discount I lost on the Mavic order back and used it on this. Perfect [emoji108]

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karlak · Feb 26, 2017

rich146 said:
Received my P4P in less than 48 hrs from very. Got my discount I lost on the Mavic order back and used it on this. Perfect [emoji108]

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Perhaps they have used my £333 that I am still waiting for to subsidise your P4P

.

Truly, the worst company I have every had to deal with. Have been lied to twice now about what date to expect my refund.

rich146 · Feb 26, 2017

karlak said:
Perhaps they have used my £333 that I am still waiting for to subsidise your P4P .

Truly, the worst company I have every had to deal with. Have been lied to twice now about what date to expect my refund.

Karlak . I'm sorry to hear you are having issues. I used BNPL , this way it's their money not mine for at least 12 months. Why didn't you take this option ? It's better anyway surely ? At the time they were also discounting a further 10% if you opted BNPL so no brainier .
Contact [email protected] and explain your case to them. They were excellent in dealing with my complaint then sorting me with the discount on the new one.

Jimbob · Feb 27, 2017

rich146 said:
Karlak . I'm sorry to hear you are having issues. I used BNPL , this way it's their money not mine for at least 12 months. Why didn't you take this option ? It's better anyway surely ? At the time they were also discounting a further 10% if you opted BNPL so no brainier .
Contact [email protected] and explain your case to them. They were excellent in dealing with my complaint then sorting me with the discount on the new one.

Have to say VERY what a bag of Sh** had exactly same experience as Karlak , still have £334 of my money !!!!

Buzz · Feb 27, 2017

I can't fault Very..........they still haven't added my Mavic to my account so it looks like it was a free gift from them!

karlak · Feb 28, 2017

Buzz said:
I can't fault Very..........they still haven't added my Mavic to my account so it looks like it was a free gift from them!

Looks like the jokers are using mine and Jimbobs money to pay for yours..

I would keep quiet if i were you, as I cannot see that VERY have sold too many of these at all. Wouldn't be that hard for them to re-check their shipments against accounts ......

Damascus99 · Mar 31, 2017

These are now in stock at very.very.co.uk at the original price £1249

rich146 · Mar 31, 2017

Damascus99 said:
These are now in stock at very.very.co.uk at the original price £1249

Yes and already sold out

veletron · Apr 5, 2017

Back in stock, but the cheeky gits now want £1359.99 for it

Still gonna wait for the Mavic 2 myself. In no hurry.

DJI Mavic Fly More Combo | very.co.uk