Won’t update

[Mikeg]

I have tried to update to the latest firmware version. While it seems to have downloaded successfully , I keep getting an error message every time I try to do an update.. The message is “failed to update“. I then generate A report which I send to DJI, who never seem to reply. I suspect the download is faulty but don’t know how to get DJI GO to do a new download. I am keen to use new facilities provided by the firm ware. Can anyone tell me how I can initiate new download or what I should do.

 

[Porky]

Have you tried the DJI assistant on the pc yet. Connect your mavic via usb to your pc then try again.

 

[BD0G]

 

[Mikeg]

Have you tried the DJI assistant on the pc yet. Connect your mavic via usb to your pc then try again.

Thanks for answering so quickly. I tend to avoid updating with DJI Assistant two as I do not have the PC any longer. I suppose I could try and borrow one. Is there any way I could read tried this with DJI GO. As I said before I think there was an error in the download but DJI go does not allow you to repeat the download.

 

[fozzzy]

Make sure to update to the latest assistant, mine froze at 85% then showed as complete in Go4. Updated Assistant and refreshed, it went without a hitch. [emoji106][emoji106]

 

[Porky]

Thanks for answering so quickly. I tend to avoid updating with DJI Assistant two as I do not have the PC any longer. I suppose I could try and borrow one. Is there any way I could read tried this with DJI GO. As I said before I think there was an error in the download but DJI go does not allow you to repeat the download.

I will say it did happen to me yesterday, same error you got. What I did was update the Go4 app, I’d only just realised there was a newer version out. I then retried the update & it worked. Have you updated the Go4 app to the latest version?