problem

Dear DJI, Excuse me if this post seems angrier than warranted, but it's me who's just walked hours to a spot just to fly but couldn't get the shots because of the firmware upgrade. And what annoys me isn't simply the fact that I was prevented from flying. It's that the DJI Go 4 app seems to be...

Hi guys I am having some problems opening my transferred files on my laptop and computer, both .mov and .jpeg. Cannot open them, cannot visualize them... with any software. Some "corrupt file" messages appear. Do you have any idea about it?? how to solve this? Thanks in advance.

Sadly, my first post in the community is regarding issues. I have had my Mavic Pro for a week now and I'm already experiencing serious issues with the gimbal to the point I can't fly anymore. Every time I turn on my aircraft I get one of these two behaviors: A) The gimbal starts shaking...

Mavic finally arrived this week and it went on its maiden journey this afternoon/evening. I love the size, but otherwise, not impressed. It was just above me and it did a Return To Home due to radio interference. It also flashed "Battery Warning" a couple times. Bad start. I pulled out the...

So I've had the Mavic about a month now and flown it at every possible opportunity. The first time I discovered an unopenable file was after a full battery run and capturing one 3gb video file at 1080p in .MOV format. VLC displays the video length as 0:00 and QuickTime displays a message saying...