Get more from your Mavic
The largest Mavic community in the world
Join Us Now

Android issues

Shay

Member
Joined
Apr 2, 2020
Messages
9
Reaction score
2
Location
Earth
New user here, Mavic Mini Fly More. I'm using a Galaxy S10+ and it won't connect to the RC. Everything is updated, latest version of DJI Fly. It's on the list of compatibles, but no go.
Am I looking at a return and refund here or is there a solution?
 

dirkclod

Moderator
Staff Member
Premium Pilot
Joined
Oct 12, 2016
Messages
14,487
Reaction score
16,278
Age
65
Location
Amory , MS
Not an Android user but seems to be 3 I know new threads
on Android issues loading the Fly App. Guess the right members are not on at the moment to give you guys the cure.Give it a little time and sure someone will help you.
Im IOS and have had 0 issues. New update working great.
 
  • Like
Reactions: Adembar

steve_lyt

Well-Known Member
Joined
Jun 14, 2019
Messages
273
Reaction score
126
I use both ios and android, the most common fault with connection issues is that the cable from the controller to the device is not in properly or damages
the first thing to do is check the cable is in on both the controller and device
second try a different cable if you have one
and try it if it will connect without putting it in the device holder part
this may help to get rid some of the possible problems
 

Dedal

Well-Known Member
Joined
Feb 24, 2020
Messages
1,057
Reaction score
2,778
Location
Far Far Away
In "Options" menu, do you have "Developer" option (About phone - press 7 times - Developer mode active)? Do you have "Developer options" - "USB Debugging" enabled? Have you given DJI Fly all the permissions it needs to run? What error messages are you receiving when trying to connect, if any? Btw, I don't have Mini, but I'm guessing the principle is the same... Somebody please correct me if needed.
 
  • Like
Reactions: THE CYBORG

Shay

Member
Joined
Apr 2, 2020
Messages
9
Reaction score
2
Location
Earth
All permissions granted, cord to connect is brand new, in the RC holder and out of it. I'm not receiving any error messages because the phone just doesn't connect. In searching the web, there are a lot of Samsung users who now have an expensive paperweight because their phones don't connect even though they're supposed to. I emailed support and they said they'd have to find someone to help me.
Looks like a return and refund, which is a shame because I was really looking forward to getting into this.
 

Attachments

Shay

Member
Joined
Apr 2, 2020
Messages
9
Reaction score
2
Location
Earth
Not an Android user but seems to be 3 I know new threads
on Android issues loading the Fly App. Guess the right members are not on at the moment to give you guys the cure.Give it a little time and sure someone will help you.
Im IOS and have had 0 issues. New update working great.
Is it worth it to buy a cheap iPhone?
 
  • Like
Reactions: Adembar

dirkclod

Moderator
Staff Member
Premium Pilot
Joined
Oct 12, 2016
Messages
14,487
Reaction score
16,278
Age
65
Location
Amory , MS
Is it worth it to buy a cheap iPhone?
Some have no issues with other phones i'm just a Apple person and think that these apps work better on ios but thats up to you. Android folks and IOS folks tend to disagree which is better but from what i have seen over the years IOS seems to work with DJI apps the best.
JMO
 
  • Like
Reactions: Adembar

DanMan32

Well-Known Member
Premium Pilot
Joined
Sep 1, 2018
Messages
6,074
Reaction score
2,277
Age
54
If the phone isn't even showing that it is slow charging, then you have a cable or RC issue.
 

Shay

Member
Joined
Apr 2, 2020
Messages
9
Reaction score
2
Location
Earth
If the phone isn't even showing that it is slow charging, then you have a cable or RC issue.
If I could get mavic to respond to me with something other than "please use a different device", I might be able to troubleshoot it.
 

Meanderthal

Member
Joined
Mar 19, 2020
Messages
22
Reaction score
22
Age
45
Location
Anchorage AK
What continent are you on?

Some Samsung devices use different processors in different markets despite having the same model name.
It's entirely possible that an S10+ that was manufactured for the North American market with a Qualcomm processor would work fine while an S10+ that was made for Europe with an Exynos processor wouldn't.
 
  • Like
Reactions: Meta4

Shay

Member
Joined
Apr 2, 2020
Messages
9
Reaction score
2
Location
Earth
What continent are you on?

Some Samsung devices use different processors in different markets despite having the same model name.
It's entirely possible that an S10+ that was manufactured for the North American market with a Qualcomm processor would work fine while an S10+ that was made for Europe with an Exynos processor wouldn't.
North America.
 

Hegemone

Well-Known Member
Joined
May 20, 2019
Messages
328
Reaction score
236
Does the phone connect and transfer data when connect via USB to a laptop? Is the USB port on the phone set to charge only or no data mode?
 

mullern88

Well-Known Member
Joined
Jan 24, 2020
Messages
89
Reaction score
56
Age
69
Location
Switzerland Canton Glarus
There are several threads mentioning issues with Android 10 and DJI Fly app. What version of Fly App do you have? 1.0.8? maybe uninstall and try to install 1.0.7, you can find it on any serious APK download site. Need to have DevMode active to install APK.
 
  • Like
Reactions: Shay

Shay

Member
Joined
Apr 2, 2020
Messages
9
Reaction score
2
Location
Earth
Does the phone connect and transfer data when connect via USB to a laptop? Is the USB port on the phone set to charge only or no data mode?
Yes, I have no problem connecting the phone and transferring data to and from.
I'm looking at apple products for a dedicated phone/tablet to use.
 

Hegemone

Well-Known Member
Joined
May 20, 2019
Messages
328
Reaction score
236
Yes, I have no problem connecting the phone and transferring data to and from.
I'm looking at apple products for a dedicated phone/tablet to use.
Makes sense. If you change your mind take a look at the pixel line of phones. My pixel 3 runs dji fly and go really well and they are on sale alot. Android straight from Google without another companies alterations has been good for me. The pixel phones also get a lot of update attention. Otherwise I am sure you will be just as happy with iOS.
 

Shay

Member
Joined
Apr 2, 2020
Messages
9
Reaction score
2
Location
Earth
Makes sense. If you change your mind take a look at the pixel line of phones. My pixel 3 runs dji fly and go really well and they are on sale alot. Android straight from Google without another companies alterations has been good for me. The pixel phones also get a lot of update attention. Otherwise I am sure you will be just as happy with iOS.
I ordered an iPad mini 5, a longer connection cord and a tablet holder for the RC. Everything is supposed to be here Tuesday, so I'm looking forward to actually getting some flying done!
Thanks, everybody, for all your answers and help ❤
 

Ajkari

Well-Known Member
Joined
Apr 5, 2020
Messages
67
Reaction score
29
Location
Europe
I hope the ipad mini approach solves it. Im on a Galaxy S8 and havent had any issues so far *knock on wood*

ps. Dont forget to get a longer micro usb > lightning cabel
 
Last edited:
  • Like
Reactions: Shay

New Threads

Forum statistics

Threads
84,906
Messages
979,984
Members
113,484
Latest member
Corkiepix