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Brand New Mavic Pro Gone in For Repair?

Grapecrusher

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In the end I had to take my MP back. After trying everything and getting all the correct ‘ready to fly’ and still in Beginner Mode it still went haywire. Now been 3 weeks being dealt with so I hope to have some news soon as to why it wouldn’t fly!
 

Top Hat

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Did you do the FW update right off the bat ?
 

Grapecrusher

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Hi Top Hat’

Yes, did everything by the book! Out of the box firmware update, calibration, etc. There are a number of posts I made describing what happened. My first flight was impeccable and I only took it up to get the feel of it. The video from it was very good and everything was perfect. The next time it asked for another update , which I did and from then on it just kept spinning and crashing. The last time I attempted to fly it didn’t even get more than a foot off the ground. I had a video taken of this to show the shop where I bought it. They think the controller and MP weren’t ‘talking’. Anyway, since I bought it just a month ago I have just had the one original trial that worked. Very disappointed and don’t feel very confident now. Really wanted it to add video footage to my photography site!
 

james_mav

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Hi Top Hat’

Yes, did everything by the book! Out of the box firmware update, calibration, etc. There are a number of posts I made describing what happened. My first flight was impeccable and I only took it up to get the feel of it. The video from it was very good and everything was perfect. The next time it asked for another update , which I did and from then on it just kept spinning and crashing. The last time I attempted to fly it didn’t even get more than a foot off the ground. I had a video taken of this to show the shop where I bought it. They think the controller and MP weren’t ‘talking’. Anyway, since I bought it just a month ago I have just had the one original trial that worked. Very disappointed and don’t feel very confident now. Really wanted it to add video footage to my photography site!
I hope you bought Refresh since I have a feeling you might need it.
 

Grapecrusher

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I bought it with a 2 year warranty from Boulangers. If the MP is faulty it is their responsibility (under French law anyway) to repair it if it is not a result of anything I did. I still believe that it is a firmware issue because it worked perfectly until I upgraded it. There was no magnetic interference and I was taking off from exactly the same spot where it worked perfectly. But what do I know.....I only had it for a week....it hasn’t actually flown anywhere so apart from the first trial I have nothing to compare it to. Keeping my fingers crossed
 
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