camera gimbal obstruction restarting (gimbal overloaded) help pls

Discussion in 'Mavic Pro Help' started by andyczech, Nov 20, 2016.

  1. andyczech

    andyczech Member

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    I fly around 10times and after i get message gimbal obstruction and i tried it calibrate sometimes it do. But usually it don't start calibrating. I try IMU and compass then was successful but cant take off. after restart same problem. I tried give down 2 bumper to make space and it calibrate first time(funny). I see a lot of post around bumpers problems that cause hitting plate around gimbal. i make video first video and second out door flying between this i calibrate it around 3 times like here .
    i think there is just problem with start gimbal. if it slow maybe it work or push more to front?

    any crash and gimbal move smoothly you can see in video and sometimes it shows remove clamps but they aren't there. i can take pic but with fast shutter.
     
  2. msinger

    msinger Well-Known Member
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    Check that your gimbal is seated properly. See more details about that in this thread.
     
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  3. andyczech

    andyczech Member

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    i read it all sides have this post. i check them with pic from others and it is ok because i get gimbal calibration successful(but only 3 times(one after gimbal bumper removed and one before :)
     
  4. andyczech

    andyczech Member

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    take pics maybe help
     

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  5. msinger

    msinger Well-Known Member
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    I don't see anything that appears to be out of place in your photos.
     
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  6. andyczech

    andyczech Member

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    yes that is true all fine i think it is just software a lot of people have same problem.
     
  7. andyczech

    andyczech Member

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    yes i think it is software problem a lot of other people have same problem :(
     
  8. ilRosso

    ilRosso New Member

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    Same problem for me, after 9/10 fly... RMA started... I must ship to dji for repair.....
     
  9. andyczech

    andyczech Member

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  10. stu gibson

    stu gibson Member

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    same problem for me, i found online that someone said turn on machine and start up when its up side down and it worked for me, i flew once, gimbal was fine but now it says vision system error, tells me send to DJI wtf, love some more info on this and hopefully a hardware update can fix before i send back
     
    #10 stu gibson, Nov 30, 2016
    Last edited: Nov 30, 2016
  11. sham

    sham New Member

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    I've got a similar problem my camera ain't working but the gimbal moves around. Aircraft motor overloaded message comes up. Need some help


    Sent from my iPhone using MavicPilots
     
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  12. klangford

    klangford Member

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    I had this issue start yesterday - like you I found prior threads. I tried all of the tricks shown in various YouTube videos. None of that mattered. I'm using my DJI Refresh service and starting the repair process. Very frustrating problem.


    Sent from my iPhone using MavicPilots
     
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  13. jointeffort

    jointeffort Well-Known Member

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    Exact same issue. DJI support said to restore to factory settings. I did several times and did not solve problem. Now DJI wants me to send in for repair.


    Sent from my iPhone using MavicPilots
     
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  14. sham

    sham New Member

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    Sending it back for repair, don't think there is a solution for our problem.


    Sent from my iPhone using MavicPilots
     
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  15. jointeffort

    jointeffort Well-Known Member

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    Any news? I sent mine and they quoted me ridiculous. [​IMG]
     
  16. Andrew F

    Andrew F Well-Known Member

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    Seems pretty clear you should select refresh!
     
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  17. jointeffort

    jointeffort Well-Known Member

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    Yes that would be my choice. However, customer support via chat told me that this was a hardware issue and more than likely would not need to use refresh since the unit is under warranty. That being said, I have disputed the repair quote and
    DJI will now "re-*****" the unit. They claim this will take 48 hours.
     
  18. Andrew F

    Andrew F Well-Known Member

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    Pretty confusing. Good luck either way!
     
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  19. jointeffort

    jointeffort Well-Known Member

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    [​IMG]

    Finally after weeks! Had to fight like a bull to get this.
     
  20. Andrew F

    Andrew F Well-Known Member

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    Good job. Crazy you needed to fight for an obvious warranty issue.
     
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