Get more from your Mavic
The largest Mavic community in the world
Join Us Now

DJI Care refresh card expired

Subeybaja1

New Member
Joined
Dec 6, 2019
Messages
4
Reactions
0
Age
60
Location
Indianapolis
Visit site
Reminder email from DJI went to spam and missed the deadline to renew for another year. While DJI had some promotion in 2018 to send them a video proving that the drone was in good working condition, they refuse to do that as of now. Anyone have any other insurance they have used? Hate to have an accident and have to replace or repair...Greatly appreciate any advice.
 

Flycaster

Well-Known Member
Joined
Mar 17, 2017
Messages
1,276
Reactions
802
Location
Moraga, CA
Visit site
You might try your homeowners/renters policy, and see if you can get it covered under a personal article(s) rider, i.e. photography equipment......

It is a camera, it's just that it fights gravity!!! 🤪
 
  • Like
Reactions: dawgpilot

dawgpilot

Well-Known Member
Joined
Jul 30, 2018
Messages
1,516
Reactions
1,336
Location
USA
Visit site
Check State Farm if it's available in your state. Its only like $50-$60/year with no deductible to cover the drone on a Personal Articles policy through them.
 
  • Like
Reactions: Subeybaja1

DanMan32

Well-Known Member
Premium Pilot
Joined
Sep 1, 2018
Messages
7,210
Reactions
2,810
Age
54
Visit site
Reminder email from DJI went to spam and missed the deadline to renew for another year. While DJI had some promotion in 2018 to send them a video proving that the drone was in good working condition, they refuse to do that as of now. Anyone have any other insurance they have used? Hate to have an accident and have to replace or repair...Greatly appreciate any advice.
They specifically told you no?
Last I looked, though it's been quite some time, the use of a video was still in their documentation about Refresh, though buried. That's why I laughed about their "promo".
 

Dale D

Well-Known Member
Joined
Sep 13, 2018
Messages
2,231
Reactions
2,351
Location
Miami
Visit site
Reminder email from DJI went to spam and missed the deadline to renew for another year. While DJI had some promotion in 2018 to send them a video proving that the drone was in good working condition, they refuse to do that as of now. Anyone have any other insurance they have used? Hate to have an accident and have to replace or repair...Greatly appreciate any advice.
About 1 1/2 years ago, after I got my Mavic Air, I applied to DJI for Refresh Care past the 48 hour deadline. They required proof that the aircraft was in flying condition by requesting certain data showing the aircraft to be functional or undamaged. I had to record the calibrations several ways and send it to them. I would go to the DJI website and search for DJI Refresh and go through their requirements. It was a bit complicated but I figured its out and indeed, did get the coverage which I subsequently was able to use after a crash! Good luck.
 

Dale D

Well-Known Member
Joined
Sep 13, 2018
Messages
2,231
Reactions
2,351
Location
Miami
Visit site
About 1 1/2 years ago, after I got my Mavic Air, I applied to DJI for Refresh Care past the 48 hour deadline. They required proof that the aircraft was in flying condition by requesting certain data showing the aircraft to be functional or undamaged. I had to record the calibrations several ways and send it to them. I would go to the DJI website and search for DJI Refresh and go through their requirements. It was a bit complicated but I figured its out and indeed, did get the coverage which I subsequently was able to use after a crash! Good luck.
Hi- this is an addendum to my comment- I did a search for you and found this- see attachment screen shot. Google "DJI Care Refresh" and find the link to this page and go through the calibration requirements. For the Mavic 2w Pro is was $159.00. Screen Shot 2019-12-07 at 8.22.11 AM.png
 
  • Like
Reactions: Subeybaja1

Subeybaja1

New Member
Joined
Dec 6, 2019
Messages
4
Reactions
0
Age
60
Location
Indianapolis
Visit site
They specifically told you no?
Last I looked, though it's been quite some time, the use of a video was still in their documentation about Refresh, though buried. That's why I laughed about their "promo".
Had repeated interactions with them and even received a call from China to tell me they would not let me renew but that I was a "priority" to them...that was the laughable part. They said to keep looking on their website for a future "warranty" in cases like mine. I am not the only one that missed a deadline on renewing the care refresh. In retrospect, some other insurance may be less expensive without a deductible.