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DJI customer service is a joke

Thunderdrones said:
Let's see if I got the dates right.

May 22 Sent to DJI from east coast to Cali
June 1 Received quote from DJI
June 10 repair received back from DJI

Total 21 days

Is your serial number the same as the one you sent in? From the repair sheet, it looks like they repaired yours and did not send you a new one.
Click to expand...
The serial number is different. They sent in a new unit
 

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