After seeing so many complaints that DJI doesn’t honor their warranty I wanted to post an example where they did. I posted a few weeks ago that my MA battery lost charge abruptly and caused a landing 1200 ft from the takeoff point. From that time that battery would no longer accept a charge. I realized that this happened 5 days short of the 6 month battery warranty so I filed a claim. I answered the long list of questions and provided all the proof of claim requested by DJI including photos and videos.
DJI went through an orderly process of accepting and reviewing my claim and provided very good online transparency of their process. Yesterday my new battery arrived. Thank you DJI!
DJI went through an orderly process of accepting and reviewing my claim and provided very good online transparency of their process. Yesterday my new battery arrived. Thank you DJI!