DJI repair service

[Lubar]

No this isn't another compliant about their repair service. I have a Mavic 2 Zoom, about 1 month old. As many of you know the mini usb port on the controller can be broken if you don't pay close attention to plug orientation. Well I didn't and damaged the port. Needed to send into DJI for repair.

Went through the normal online service report and submitted a repair request. Before the day was out I had a e-mail from DJI with instructions to send it into them. They would pay for shipping and supplied a shipping label. One week later I received a new controller. My what a long wait. Considering at least 2 days shipping to and from each way, what a pleasant surprise.

Wrote this post just to inform people that DJI repair service is good, at least in my case. Just thought I would write this to post a positive event for a amazing drone.

 

[Former Member]

Where are you located?

 

[Lubar]

Las Vegas Neveda. Fly mostly in desert mountains. Thank you.

 

[Former Member]

Have fun and congrats on your quick repair.

 

[charliesRig]

Thank you for your positive post toward DJI repair service .

I have similar response time. repair turn around and very affordable repair cost
From Thunderdrone.

I get a lot of good information from this board
And like to patronize vendors
That support this board.

That's why Thunderdrone (rob) gets my business
His reputation Stands for its self
.
......cR

 

[MadMaqx]

Thank you for your positive post toward DJI repair service .

I have similar response time. repair turn around and very affordable repair cost
From Thunderdrone.

I get a lot of good information from this board
And like to patronize vendors
That support this board.

That's why Thunderdrone (rob) gets my business
His reputation Stands for its self
.
......cR

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