Hi All, Does anyone know if there is a UK support office for DJI and/or has anyone had missing item issues resolved?
Just picked up my first ever drone a few days ago - Air 2. Found the RC-Lightning cable missing so went to DJI chat online to ask about getting a replacement. After that chat I very quickly received an email from DJI acknowledging my request (email contained the serial number I had quoted) which stated that I'd get a follow up email with further details for my enquiry.
I noticed the time stamp on the email was GMT +8, so they're obviously not local! I've not had any follow up yet. Thanks for any info.
Just picked up my first ever drone a few days ago - Air 2. Found the RC-Lightning cable missing so went to DJI chat online to ask about getting a replacement. After that chat I very quickly received an email from DJI acknowledging my request (email contained the serial number I had quoted) which stated that I'd get a follow up email with further details for my enquiry.
I noticed the time stamp on the email was GMT +8, so they're obviously not local! I've not had any follow up yet. Thanks for any info.