Error messages with the DJI Air 3

[thesotman]

Hi,
I keep getting these error massages when flying the DJI Air 3 with the DJI RC2 controller.
"Image transmission signal may be blocked. Position remote controller to face aircraft and adjust antennas for optimal signal strength of fly at higher altitude" and "Remote control signal may be blocked".
Is this normal?
Please help, Thanks.

 

[Dronecation]

Hi,
I keep getting these error massages when flying the DJI Air 3 with the DJI RC2 controller.
"Image transmission signal may be blocked. Position remote controller to face aircraft and adjust antennas for optimal signal strength of fly at higher altitude" and "Remote control signal may be blocked".
Is this normal?
Please help, Thanks.

How frequently are you getting them? If it is just occasionally then it is normal, especially if you are out of line of sight due to branches/trees/buildings...etc
You could also just be getting interference from a variety of devices in your area.

 

[thesotman]

How frequently are you getting them? If it is just occasionally then it is normal, especially if you are out of line of sight due to branches/trees/buildings...etc
You could also just be getting interference from a variety of devices in your area.

I'm getting the errors all the time, and there are no obstacles between the RC and the drone.

 

[thesotman]

I'm getting the errors all the time, and there are no obstacles between the RC and the drone.

I had a DJI Mini 3 Pro before I bought the Air 3, and I was having no issues with that drone.

 

[Dronecation]

I'm getting the errors all the time, and there are no obstacles between the RC and the drone.

How far away is the drone when you start getting the error messages?

 

[Dronecation]

I had a DJI Mini 3 Pro before I bought the Air 3, and I was having no issues with that drone.

Have you tried to reset the drone controller?

 

[thesotman]

How far away is the drone when you start getting the error messages?

About 1km away.

 

[thesotman]

Have you tried to reset the drone controller?

No have to tried that yet.

 

[Dronecation]

About 1km away.

Do you see your drone at that distance?

 

[Dronecation]

No have to tried that yet.

If it happens at that distance, then you are probably picking up interference. What height are you at when it kicks in?

 

[thesotman]

If it happens at that distance, then you are probably picking up interference. What height are you at when it kicks in?

About 120m

 

[Felix le Chat]

Hi,
I keep getting these error massages when flying the DJI Air 3 with the DJI RC2 controller.
"Image transmission signal may be blocked. Position remote controller to face aircraft and adjust antennas for optimal signal strength of fly at higher altitude" and "Remote control signal may be blocked".
Is this normal?
Please help, Thanks.

Problems with signal transmission have been a feature of pretty much every recent DJI release, especially on 2.4gHz. Before you fly, go to the TRANSMISSION tab in the main menu to see what band you're on and how much interference is present, if it's well spiky: select one of the other frequencies manually. DJI usually takes about 6 months to sort this problem out with firmware refinement. This has happened with a significant percentage of Mavic 3 airframes and the same with early release Mini 3's.

 

[thesotman]

Problems with signal transmission have been a feature of pretty much every recent DJI release, especially on 2.4gHz. Before you fly, go to the TRANSMISSION tab in the main menu to see what band you're on and how much interference is present, if it's well spiky: select one of the other frequencies manually. DJI usually takes about 6 months to sort this problem out with firmware refinement. This has happened with a significant percentage of Mavic 3 airframes and the same with early release Mini 3's.

Ok, thanks for the info, Felix

 

[Felix le Chat]

Ok, thanks for the info, Felix

You're welcome. Stick with it though, it is an amazingly capable drone. DJI will sort the transmission bugs out, they always do if you're patient.

 

[Droning on and on...]

About 1km away.

What country are you flying in?