FlySafe custom unlock requires date+time, but website does not allow that input

[KevinD]

The DJI unlocking website requires altitude and time range ... but entering time range is impossible.
Anyone ever seen this before? Looks like the site is broken.
I've tried two different desktop web browsers. Sent email to support at DJI.

 

[KevinD]

Finally, controls appeared on the page for Start Date and End Date.

I didn't do anything different .... except maybe clicked on the "circle" option instead of "polygon"
And I did get into a chat with DJI support. (Possibly they reset the server? I rather doubt that.)

 

[Drbobk]

I had the same experience in the last day or so. It seems to be caused in the field above, where you draw the area, if it’s not complete. Although i used polygon, and the vertices I used showed a shaded polygon, i did not put in the final point on top of the original, so it seems that the polygon was not properly described. When I did add the final point, the date and time field opened for input. I think that “circle” may not have that problem because a circle is defined only by center and radius, and there are default values for them as soon as you select circle.