I purchased my first drone ever which was the
Mavic Pro 2 and "fly more kit" directly from DJI upon it's release. Knowing I was a new pilot, with a strong likelihood of crashing.I wanted DJI care but was unable to purchase at the time of ordering. LOL While my drone was being shipped, I received an email from DJI explaining that if I bought a membership to DJI, I would be able to get 50% off of DJI care and discounts on accessories. Perfect! I used PayPal to begin my membership and received various links to my promotion codes for DJI care and accessories. I was a member prior to receiving the drone as it took a week due to Labor Day weekend. No big deal in taking a week to get here. On the Tuesday after Labor Day, I received my drone and fired it up, which included the activation. The serial number is on the arm of the drone and is necessary to activate the drone, warranty and access to DJI care. Evidently, you can not get the serial number prior to mailing thus I was unable to get discounts or accessories. Turns out that the costs of the DJI care was $129 vs $64 which is what was stated when I paid for the membership. There was no small print anywhere. I contacted customer service which it is not..Pretty much what I was told is I can use the DJI discount on my NEXT drone and that the discounts are only can only be used for subsequent purchases. THIS COMPANY LIES in their advertisement. I love the drone but the company is a lying sack of >>>>! If you want to save money, get a Statefarm Insurance personal coverage policy for $53, there is no deductible and it doesn't; matter if you drop it in a creek, smash it into a building or the dog eats it. Statefarm will either replace it or fix it. BE WARNED about DJI advertising. What really irks me is that I wrote them after they wrote me about my membership being useless, I asked DJI to cancel my membership and my DJI care (which would not cost them a penny as I have not used the membership discounts nor has the drone been in any accidents), they refused.and said "thank you for bring this issue to our attention, we will forward your concerns to management. I think they are the ones who should jump in a creek! .