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dji care refresh

  1. M

    DJI Refresh claim...problem

    Hi, Can someone help me? Iv recently purchased a Mavic mini with the DJI refresh package. I unfortunately crashed my drone last weekend and made a repair claim on Tuesday. Iv heard nothing from DJI since, I was given a case number to print out and that’s the last Iv heard of it since then. All I...
  2. H

    DJI Care Refresh

    Hi. I'm from Portugal and I'm a recent owner of mavic 2 pro, it arrived yesterday. I am thinking to purchase dji care refresh. Do you think it's worth it? As I purchased the drone from Amazon German website, from what I've been reading I think I have to purchase Dji Care refresh from...
  3. P

    DJI care advice

    Hi everyone, I was unfortunate enough to have an accident with my Mavic 2 Pro. Basically I lowered the drone to land and it got way too close to a building, and it eventually hit it as I went to grab it out of the air. The front vision sensor area is not flush anymore. The drone itself says...
  4. eaglewoodfilms

    Recovery of a crashed and drowned DJI Mavic 2 Pro

    Crashed and drowned my Mavic 2 Pro (due to unknown reasons, technical malfunction or bird strike) into a salty fjord in Norway on the Arctic Circle. Here's the story of its chilly recovery mission. Many thanks to the Norwegian Society for Sea Rescue and to everyone involved! Get DJI Care Refresh...
  5. J

    I crashed my Mavic Air after 1 hour

    Hey guys, I'm new to drones and new to this forum. Today I had a bad day due to making a bad decision. With only 1 hour and 30 minutes flight time with my brand new Mavic Air, I tried to get an under a bridge shot. Plenty of clearance and water was flowing slowly, no risk of splashing...
  6. TrayBoz

    Does DJI Care Refresh transfer if I sell my Mavic Pro?

    Like thousands of others, I'm considering whether to just BUY the Mavic II Pro, and keep my Mavic Pro, or whether or not I should sell my Mavic Pro at some point - will I ever really fly it much after getting the Pro 2 ? Just 1 month ago, I re-upped my DJI Care Refresh for 1 more year on the...
  7. L

    So I'm sending my MA back for a refresh...

    I have had my MA since February, but that last firmware made it start losing connection, random yaw movements, random fly away, blah blah blah. I have been advised by support to send it back in and get a new one under the DJI Care deal. My question is, how many people , have gotten one since...
  8. baddog

    DJI refused my coupon

    I lost my drone in the Outer Banks in N.C. back in late April. I lost connection, screen froze and I lost sight of drone behind sand dune. Last known location was 50 yards off shore. I could not retrieve. So I could not use my DJI Care Refresh. DJI had me upload flight logs and they...
  9. D

    DJI care refresh - salt water

    I have has several people give me conflicting information, can someone from DJI give a definitive answer on this. Does the DJI care refresh cover a Mavic Air if it gets water damaged in salt water i.e. the sea. I have been told it doesn’t by a supplier who said their own insurance is better...
  10. C

    Truth about DJI Care Refresh

    I wonder if everyone knows that DJI will replace your drone with a refurbished one? After I received the worst after-sales service from DJI, I was browsing the drone forums and I found this. 大疆!大疆!大疆!你们这样对待用户? (The original post was in chinese dji forum) The guy sent his drone for repair and...
  11. S

    Will Dji care refresh cover me in canada?

    So I bought my dji care refresh in the US (thats where I live) I am going to Canada in about a month Vancouver, whistler, victoria. I am wondering if I crash or something bad happens will dji care refresh cover me there? Or how would it work?
  12. DJI Care Refresh Shocking Review - Is it worth the money?

    DJI Care Refresh Shocking Review - Is it worth the money?

    This is a short film review of my personal experience of DJI Refresh – click this link if you want to find out more or purchase it yourself and don’t forget to SUBSCRIBE so you don’t miss out on future Bits & Bobs Reviews, News and Views
  13. Q

    Gifted a Mavic Pro - Is DJI Care Refresh a no-brainer?

    As the title states, I was gifted a Mavic Pro Costco bundle (new in the box) and am wondering if DJI Care Refresh is worth the $99. I'm assuming it is, but wanted to get everyone's opinions. I flew RC fixed-wing aircraft 20 years ago and have flown smaller mini drones around the house, yard...
  14. G

    DJI Care Refresh Problems - Advice Sought

    I am looking for advice. I sent my Mavic Pro in for its first Refresh a couple of weeks ago. The damage included 2 broken Platinum (low noise) propellers that were purchased at the advice of sales in the DJI Flagship store in Hong Kong. DJI has refused to replace the blades, citing an...
  15. S

    DJI care refresh problems

    I bought the care refresh because it claimed "fly with confidence" and "water damage covered." I realize I should have read the fine print before I purchased, but the requirement that the drone be recovered was only made obvious after I made the purchase. They should add that to the above hype...
  16. I

    Is It Legal or still under DJI care refresh warranty?

    Hello All, Was just wondering if I Mod my Mavic to fly in NFZ (which sadly not so hard to do) will it still be under DJI Care warranty? (please don't post how to do it by the way so thread will stay alive) thank you
  17. Skyler King III

    DJI Repair Scam - I have had "enough" I am suing !

    Over the last year or so I have had a few minor "accidents" with my DJI drones (I have P4, P4P, Inspire 1 V2.0, Mavic, Spark). Each time, even though it might be a warranty issue or a very minor repair, they send me an invoice for some $500 to $600 with listed replacements of body, landing gear...
  18. PaulArcher

    Got DJI Care Refresh, Is it worth it for you?

    Hello, I got DJI care Refresh a few weeks ago after I got attacked by bees. It was 2 months after I got the drone. They approved it fast after I sent a video of the drone working. Before Getting into it, I killed time by getting informed and made a video about this: I underlined the...
  19. L

    DJI Mavic Pro Care Reftesh Question ( NewB)

    Hello, I'm new and I just received my new Mavic Pro in the mail. I would like to know if I can buy and add the Mavic Pro to the Care Refresh before I even Activate the Mavic. The reason I'm asking and want to do it this way is that I've been reading about a lot of people having problems with...
  20. B

    Help! Time running out. DJI Care

    Hi all! I just got my Mavic and am trying to purchase DJI Care (refresh?) but I can't 1.) enter my Canadian province when asked during the sign up. It only lists U.S. Options 2.) it appears that I can't purchase DJI Care because there is no Mavic Option. I can only purchase DJI refresh (except...