Hi
I sent so many email´s to dji !
This is the last one :
Dear DJI !
DJI
MAVIC 2 PRO is having a problem that everyone is talking about and asking dji to repair !
The EXIF on the fotos are saying that the gps altitude is ZERO when the drone is 10...20...30.. meters altitude !
Its always zero on the EXIF fotos gps altitude !
This is not ok for using dji
mavic 2 pro to make mapping and 3dstatue...
We need this repair as soon as possible !
This is a problem only on dji
mavic 2, i have dji
mavic 2 pro and he has this problem !
DJI MAVIC PRO is ok
DJI
PHantom 4 is OK
DJI Phanom 4 pro is ok
Inspire 1 is ok
So Repair this problem on dji
mavic 2 pro !!
There is no altitude on the EXIF information fotos.
I use dji 4 go last version with last firmware on my dji
mavic 2 pro and i have no ZERO on the gps EXIF information FOTOS !
Please repair !! As Soon as Possible.
I send so many emails to dji about this and i got no solution !
Other persons have this problem and asked to dji a solution !
DJI is not giving the solution !! WHY ??
The Altitude is on dji 4 go screen when drone lift up, so why is not in the fotos EXIF ???
Repair this as soon as possible !!
Do your wonderfull job and repair this situation ! We need it repair !
Keep the good image of your company DJI ! A company that solves the problems when the costumers says that there is a problem !
Do not keep making questions when you know there is a problem in the EXIF fotos of dji
mavic 2 pro !
We need the gps altitude in the EXIF !!
Paulo Lobo
De: Support <
[email protected]>
Enviado: terça-feira, 22 de janeiro de 2019 04:15
Para: PAULO LOBO
Assunto: [DJI] 回复: No altitude on the dji
mavic 2 pro fotos.
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Lisa Fedane (DJI)
1月22日 CST12:15
Hi Paulo,
It looks like there is a misunderstanding here - you have reached out to
[email protected] which is a support line that answers questions for software developers using our SDK. It appears that you are only using DJI GO and your drone - these questions should be directed to
[email protected]. I apologize that this was not caught earlier.
Warm Regards,
Lisa Fedane
DJI Developer Support
PAULO LOBO
1月22日 CST06:54
Look here :
Im not the only one with this problem in the dji
mavic 2 pro altitude not show on EXIF fotos....
MAVIC 2 pro EXIF ISSUE (gps,coordinates)
MAVIC 2 pro EXIF ISSUE (gps,coordinates) | DJI FORUM<
MAVIC 2 pro EXIF ISSUE (gps,coordinates)>
Hi, sorry for the inconvenience. Regarding your concern, the camera is taking the fusion height of the flight control to generate the EXIF information of the photo, which is calculated by a specific algorithm by referring to two measurement heights as Barometer and GPS.
forum.dji.com
DJI must repair this !
We pay for a dji
mavic 2 pro able to do mapping ! So we need the GPS altitude in the EXIF fotos !
Paulo Lobo
________________________________
De: PAULO LOBO <
[email protected]>
Enviado: segunda-feira, 21 de janeiro de 2019 22:43
Para: Support
Assunto: RE: [DJI] 回复: No altitude on the dji
mavic 2 pro fotos.
Dear Lisa Fedane - DJI
What is DJI´s Sample App ???
Im working with the last version of DJI Go 4 !
I already answer this question before, why dji is always asking ???
Paulo Lobo
________________________________
De: Support <
[email protected]>
Enviado: sexta-feira, 18 de janeiro de 2019 22:36
Para: PAULO LOBO
Assunto: [DJI] 回复: No altitude on the dji
mavic 2 pro fotos.
PAULO LOBO
1月22日 CST06:43
Dear Lisa Fedane - DJI
What is DJI´s Sample App ???
Im working with the last version of DJI Go 4 !
I already answer this question before, why dji is always asking ???
Paulo Lobo
________________________________
De: Support <
[email protected]>
Enviado: sexta-feira, 18 de janeiro de 2019 22:36
Para: PAULO LOBO
Assunto: [DJI] 回复: No altitude on the dji
mavic 2 pro fotos.
PAULO LOBO
1月20日 CST02:50
Hi Lisa,
This test was with dji go 4 last version !
I really need this problem repair.
I search the internet and i found that this is a problem with a lot of persons that have dji
mavic 2 pro, some people say that they have EXIF data with zero altitude like i also have, other people say that the value is not correct !!
So we need DJI to repair this problem as soon as possible.
We pay for a dji
mavic 2 pro to make mapping ortho fotos, but with no altitude on the EXIF its not possible to do this mapping...
Look :
mavic pro 2 exif GPS Altitude not working...
mavic pro 2 exif GPS Altitude not working... | DJI FORUM<
mavic pro 2 exif GPS Altitude not working...>
djiuser_6Q57jczySsAE Posted at 2018-8-28 05:58 The Relative Altitude of 97 meters is correct, and it's derived from the
MP2's barometer. The Absolute altitude is broken (stuck at 1.2 meters), and it's also derived from the barometer.
forum.dji.com
MAVIC 2 pro EXIF ISSUE (gps,coordinates)
MAVIC 2 pro EXIF ISSUE (gps,coordinates) | DJI FORUM<
MAVIC 2 pro EXIF ISSUE (gps,coordinates)>
Hi, sorry for the inconvenience. Regarding your concern, the camera is taking the fusion height of the flight control to generate the EXIF information of the photo, which is calculated by a specific algorithm by referring to two measurement heights as Barometer and GPS.
forum.dji.com
Incorrect EXIF GPS and Elevation
Incorrect EXIF GPS and Elevation | DJI Mavic Drone Forum<
Incorrect EXIF GPS and Elevation>
Mavic 2 Pro flight and pictures excellent, but image EXIF data shows altitude was a bit over 115 million meters...which would be impressive if true.
mavicpilots.com
Paulo Lobo
________________________________
De: Support <
[email protected]>
Enviado: sexta-feira, 18 de janeiro de 2019 22:36
Para: PAULO LOBO
Assunto: [DJI] 回复: No altitude on the dji
mavic 2 pro fotos.
Lisa Fedane (DJI)
1月19日 CST06:36
Hi Paulo,
Did you run this test with DJI's Sample App, your own application or with DJI Go?
Thanks,
Lisa Fedane
DJI Developer Support
PAULO LOBO
1月13日 CST23:53
PAULO LOBO compartilhou um arquivo do OneDrive com você. Para exibi-lo, clique no link abaixo.
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default>
[
https://r1.res.office365.com/owa/prem/images/dc-jpg_20.png]<https://1drv.ms/u/s!Anh43bnCcxb_g07Xsepjb7EriMsz>
DJI_0882.JPG<
default>
Hi
Dear Lisa
Today i made some more test and there is no altitude on the EXIF data fotos.
Attached to this email you find two fotos from today test, one is shared by onedrive, other is attached this email...
All fotos have zero altitude Exif.
Its very urgent to have this repair! I have costumers waiting for 3d mapping and with no altitude on the fotos its impossible to build photogrametry 3d....
Please repair
Paulo Lobo
________________________________
De: Support <
[email protected]>
Enviado: quinta-feira, 10 de janeiro de 2019 23:24
Para: PAULO LOBO
Assunto: [DJI] 回复: No altitude on the dji
mavic 2 pro fotos.
附件
DJI_0881.JPG
PAULO LOBO
1月12日 CST06:02
Hi,
Dear Lisa
I have 815 fotos around a tower, the drone was taking fotos to build a 3d ortho.
I was using dji go 4 last version and last firmware on my dji
mavic 2 pro.
All the 815 fotos have no altitude ( altitude zero ) and i was at almost 90metters high from sea.
I also made a test at home and no altitude was in the fotos.
But tomorrow i run a test again, and ill check !
Thanks
Paulo Lobo
________________________________
De: Support <
[email protected]>
Enviado: quinta-feira, 10 de janeiro de 2019 23:24
Para: PAULO LOBO
Assunto: [DJI] 回复: No altitude on the dji
mavic 2 pro fotos.
Lisa Fedane (DJI)
1月11日 CST07:24
Hi Paulo,
Thank you for contacting DJI Developer Support. The EXIF data should show the altitude, so I want you to run a test - please take a photo using our Sample App with the same drone, in the same location and let me know if the altitude is still missing. If it is not, send me a code sample and we can review it for you.
Warm Regards,
Lisa Fedane
DJI Developer Support
PAULO LOBO
1月4日 CST06:08
PAULO LOBO compartilhou um arquivo do OneDrive com você. Para exibi-lo, clique no link abaixo.
<
default>
[
https://r1.res.office365.com/owa/prem/images/dc-jpg_20.png]<https://1drv.ms/u/s!Anh43bnCcxb_g0VtlvdLMKasyS7M>
DJI_0001.JPG<
default>
Hi.
Dear Dji Support and DJI Dev Support
Why the dji
mavic 2 pro fotos have zero altitude, in the parameters of the foto ??
See attached the foto please.
We have gps coordinates, but zero on the altitude !!
Paulo Lobo
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