Just bought new mavic mini it wont connect to controller

[Saxon]

Just bought new mavic mini it wont connect to controller it flashes red and green when i hold button down on controller it goes into pairing mode but when i try and put drone in pairing mode it just keeps flashing red and green instead of flashing yellow i dont have an sd card but i bought one and plugged it it still didnt work then i tried dji assistant but that didtnt work even though my cable was data compatable wtf it dosent work out of the box

 

[Saladshooter]

Sounds like you may have a dud but for thoroughness:

 

[Saxon]

Sounds like you have a dud but for thoroughness:

lol ive done that 200 times

 

[Deleted member 84685]

Should already be paired,,see if double press of button work has that been tryed ? ,bit confused on the single press if some like that I dont know but my mini is double press to turn on

Why hold button down,what button,,power,,? Are you try to turn on remote or link ??????????.???.???????......................,,,,,,,,,,,,,,,,,.................?well waiting,,,,,,,,,,,,,,,,,,,,,,,....

 

[LoudThunder]

I have no experience with the Mini but having no experience does not seem to be a prerequisite for a lot of stuff I see on the Web today (present Site excluded…).

Do your need to have the Bluetooth and or the WiFi turned on?

Do you need to perform a "Device Maintenance" clean up on your phone/Tablet? It's in Setup, the (*) on your Pull Down Menu. Google it if you do not know what I'm talking about.

Is your phone/tablet a DJI supported unit? My tablet is not listed as a supported unit and it's a 2016 tablet, but it works great with the Fly App. When I bought my Mini 2, I did a lot of research on my Galaxy S2 and there was both Pro and Con opinions. It is possible that the App runs on your phone, but that might be as far as you get…

Below is a link to a posting I made recently because I had to replace my Mini 2 and the WiFi had multiple connections assigned to it and it all got muddled up…

This is how I fixed the "Quick Transfer Password Authentication Error" on my DJI Mini 2.

I hope it works out for you, I know how disappointing it is to have a Drone just "winking" at you…

 

[pilgrim5]

Had this same problem dji did not help when i touched the button on the drone bang it connected when all else failed

 

[mhpountney]

I’ve had a similar experience.

My Mavic Mini Fly More combo was originally bought in Thailand

Earlier this year, I had my Mavic Mini unit replaced in Australia after the gimbal failed (which I note is a regular occurrence).

I am now struggling to pair the drone to the controller.

I have attempted the recommended method incalculable times, and the beeping noise the controller makes is ringing in my ears like a digital Quasimodo working the bells at Notre Dame.

Both units appear to be in solid working order - the controller connects to the app easily, and the drone is clearly looking for an RC connection (yellow flashing lights).

I have upgraded the firmware of both the drone and controller via Assistant 2.

I have deleted the DJI Fly app off my phone (iPhone 13 Pro), and re-added. I have installed the app on an older phone (iPhone 11 Pro).

All to no avail.

I’m now left with two guesses:

1) could there be an issue with the controller being from Thailand and the drone from Australia? Is there some wiring/coding/frequency in the controller that might need to be physically changed?

2) could there be too much wifi interference for the drone and the controller not to be able to connec? Doubtful, but I will take both to an open space and give it a go.

Any insights and assistance would be gratefully received.

 

[mhpountney]

I’ve had a similar experience.

My Mavic Mini Fly More combo was originally bought in Thailand

Earlier this year, I had my Mavic Mini unit replaced in Australia after the gimbal failed (which I note is a regular occurrence).

I am now struggling to pair the drone to the controller.

I have attempted the recommended method incalculable times, and the beeping noise the controller makes is ringing in my ears like a digital Quasimodo working the bells at Notre Dame.

Both units appear to be in solid working order - the controller connects to the app easily, and the drone is clearly looking for an RC connection (yellow flashing lights).

I have upgraded the firmware of both the drone and controller via Assistant 2.

I have deleted the DJI Fly app off my phone (iPhone 13 Pro), and re-added. I have installed the app on an older phone (iPhone 11 Pro).

All to no avail.

I’m now left with two guesses:

1) could there be an issue with the controller being from Thailand and the drone from Australia? Is there some wiring/coding/frequency in the controller that might need to be physically changed?

2) could there be too much wifi interference for the drone and the controller not to be able to connec? Doubtful, but I will take both to an open space and give it a go.

Any insights and assistance would be gratefully received.

Dear all

Please find the response from DJI below. Disappointingly, I appear to have been scrogged by the the repair/replacement:

Thank you for contacting DJI Technical Support.

We are very sorry to hear about the problem with your Mavic Mini.

Upon checking the provided Serial Number of your aircraft after repair and remote controller, unfortunately, the aircraft after the repair is FCC version, the original remote controller is CE version (Europe version).

We checked your device via our system, the local dealer D1store sent back your CE version aircraft to our local service center in Melbourne for repair under CAS-8118608-W5F1P4. However, your aircraft and remote controller are CE versions, and your area(Australia) only supports the FCC version.

Due to cross-version issues, the local service center replaced your aircraft of CE vesion to aircraft of FCC version. They do not have the repair material of CE version. Then you received the FCC aircraft, which can not link with the RC of CE version.

You are advised to contact D1store with this issue, and confirm if they can further assist you with the RC version issue.

Thanks for your cooperation and kind understanding!

If the dealer is not available or cannot help, please give us feedback. We will surely check and provide further assistance.