Litchi for Mavic Mini app crashing an closing on flight (v4.18.0_BETA-g Build 3640)

[raulmavic]

Hi,

I'm Beta tester of Litchi for Mavic Mini, Android version v4.18.0_BETA-g Build 3640, my phone is a Samsung Galaxy A40 running Android 10.

I flew yesterday in order to test new ADB feature.

Everything was ok until I started shooting a panorama using ADB. Mavic Mini was flying high altitude with bad signal. Panorama didn`t complete but on-screen message apeared: 'Panorama ended', then Litchi app closed abruptly !

In order to regain control I had to launch Litchi again. On my way to landing spot I suffered another couple of application crashes. This time message was:

Lichi is still not working
 
 -About application
 -Close application
 -Send comments

See smartphone screencapture just after crash: (Spanish interface language)



Three different LOG files generated for this flight. No abnormal warnings or tips inside them, but I realized last LOG line is incomplete.

Maybe is it related to new ADB feature added ?

Any other one is suffering this kind of problems ?

Best regards

R.

 

[maelstrom]

Have you contacted Litchi about this?

 

[raulmavic]

Have you contacted Litchi about this?

Of course I did. I will keep you informed

R.

 

[raulmavic]

I received this answer from Litchi support:

Litchi Support (VC Technology Ltd)
1 Oct 2020, 11:52 BST

Hi,

We did not receive any crash report from galaxy a40, please make sure to send crash reports that is the only way we can know what the problem is and fix it.
Is the crash random? or always happening after a specific action such as the pano ending or you pushing a button etc? Litchi should not crash like that
Kind Regards,
Litchi

They ask me form sending 'crash reports'. Where can I found them on my phone ?

R.

 

[maelstrom]

They ask me form sending 'crash reports'. Where can I found them on my phone ?

I think they may just mean a detailed report (description) of the app crash.

 

[raulmavic]

I think they may just mean a detailed report (description) of the app crash.

They answered me with this:

Share usage & diagnostics information with Google - Google Account Help
Kind Regards,
Litchi
Online help at Help - Litchi

I followed steps and found date and time I flew using Litchi, but nothing about crash reports or ANR events (aplicattion not responding).

I realized after Litchi crash a pop-up windows appeared:

Lichi is still not working
 
 -About application
 -Close application
 -Send comments

I pressed second option 'Close application''. I supose if I would have pressed third option 'Send comments' now I would be able to find crash reports there.

R.