Lost controller; new controller is paired to another drone

[Ryan456]

Drone - RC Connection Issues Hi there friends! I've been a DJI owner for years, finally got the Mavic 3 about 2 months ago and have loved every minute of it Until my RC died (basic RC-N1) and I bought a new one. I couldn't un-pair the old remote since it stopped functioning/turning on. I was able to fly with the new RC-n1 for 5 flights, without having it linked together. Now I cannot take off. Every time I fly it gives me the option to "Change Bound Device" and "Unbind Device", however both options give me an error "Aircraft Bound to Another Device. Change Account and Try Again (-53268)" I've tried: - logging out and logging back in - clearing all data - resetting all settings - contacting support online (they said that they couldn't unlink it themselves, after waiting an hour and a half) Anyone have any ideas? This has been an issue for a week now and I can't figure out what to do. The Mavic 3 is currently an expensive paperweight. Thank you for any help!

 

[FLDave]

Is your new controller really new or was it purchased used?

 

[GFields]

Greetings from Birmingham Alabama, welcome to the forum!

 

[akdrone]

Contact DJI. I sent a controller in for repair - didn't unbind it - and they sent a new one back. No problem binding it. Something is amiss....

 

[Phantomrain.org]

Just try creating a Completely new DJI account.

Phantomrain.org
Gear to fly in the Rain. Land on the Water

 

[TruGreen]

I just had the same thing linking and older air 2 remote to an air 2s. It said it was bound to another account and I could fly 3 times then it would restrict use unless I rebound it to me. Did that and its fine

 

[sideras]

Create new account. It works 100% or use app from technifiser.

 

[Deleted member 162835]

Did DJI refuse to replace the original controller?