LOST DRONE

sar104 · Jun 28, 2020

markp0239 said:
A message appeared after disconnecting saying that RTH disabled

That doesn't make much sense - it wasn't in RTH when it disconnected.

Mp76 · Jun 28, 2020

PhiliusFoggg said:
If you are using Android have a look on the phone in "my files" and see if you can find any DAT files. If so bluetooth them or the last one, over to your computer.
I had a similar problem the first time I connected the phone to my laptop. From memory Windows didn't have the drivers installed (I think device manager showed a problem) and I had to manually get it to search for? and instal the drivers. Once the drivers were installed I could see the DAT files but I had found them in my files and bluetoothed them to the computer

Unfortunately I'm with apple. I'm guessing my only hope is to go looking in the morning so? Appreciate all the help again.

sar104 · Jun 28, 2020

PhiliusFoggg said:
If you are using Android have a look on the phone in "my files" and see if you can find any DAT files. If so bluetooth them or the last one, over to your computer.
I had a similar problem the first time I connected the phone to my laptop. From memory Windows didn't have the drivers installed (I think device manager showed a problem) and I had to manually get it to search for? and instal the drivers. Once the drivers were installed I could see the DAT files but I had found them in my files and bluetoothed them to the computer

He's using iOS - DJI Fly 1.1.5.

Mp76 · Jun 28, 2020

sar104 said:
That doesn't make much sense - it wasn't in RTH when it disconnected.

As you can probably tell I'm fairly new to drones. Still trying to grasp the basics.

Deleted member 103366 · Jun 28, 2020

Ahh, that blows my post out of the water then.

If our dat files have been sync'd can we access them?

sar104 · Jun 28, 2020

markp0239 said:
Unfortunately I'm with apple. I'm guessing my only hope is to go looking in the morning so? Appreciate all the help again.

If, for some reason, it did switch to autoland rather than RTH, then it may be very close to the last recorded position:

sar104 · Jun 28, 2020

PhiliusFoggg said:
Ahh, that blows my post out of the water then.

If our dat files have been sync'd can we access them?

I've seen one report where someone apparently emailed DJI to request a DAT file and was sent it. Otherwise no - there is no mechanism to retrieve them.

Mp76 · Jun 28, 2020

sar104 said:
I've seen one report where someone apparently emailed DJI to request a DAT file and was sent it. Otherwise no - there is no mechanism to retrieve them.

One more stupid question for you if you dont mind. If DJI provided me with the dat file for when it reconnected, would that give me any indication as to where to look?

Deleted member 103366 · Jun 28, 2020

Thanks SAR104

To Markp0239 what did you see in the image during the brief and final connection?

AMRE2ME2 · Jun 28, 2020

sar104 said:
Unfortunately that means that you have "Auto-sync Flight Records" enabled in the Fly app - that deletes the DAT files when the records are synchronized with the DJI servers.

So, should we have the Auto-sync Flight Records turned off? What would the reason be to have it enabled?

sar104 · Jun 28, 2020

markp0239 said:
One more stupid question for you if you dont mind. If DJI provided me with the dat file for when it reconnected, would that give me any indication as to where to look?

Yes - unless the drone had lost all GPS reception then it will contain the drone's coordinates when it reconnected.

Mp76 · Jun 28, 2020

PhiliusFoggg said:
Thanks SAR104

To Markp0239 what did you see in the image during the brief and final connection?

yes. literally just leaves and bramble. couldnt even tell you if it was a tree, a bush or some grass on the ground. very unclear.

Mp76 · Jun 28, 2020

would the files in the 'Logs' folder be of any use? example DJILog_2020-06-28[10][52][39](902)

sar104 · Jun 28, 2020

AMRE2ME2 said:
So, should we have the Auto-sync Flight Records turned off? What would the reason be to have it enabled?

I certainly keep it off. Unless you care about the flight records being constantly up to date on the DJI servers then there is no benefit to it at all.

sar104 · Jun 28, 2020

markp0239 said:
would the files in the 'Logs' folder be of any use? example DJILog_2020-06-28[10][52][39](902)

No. Just the DAT file unfortunately.

sar104 · Jun 28, 2020

One other thought - did you just try the "Find my drone" option? That may include position data from the reconnect.

Mp76 · Jun 28, 2020

Ok so going forward.. check the area the flight path finishes in the morning and if that fails, request the DAT files from DJI? Or will they just review them for me?

Mp76 · Jun 28, 2020

sar104 said:
One other thought - did you just try the "Find my drone" option? That may include position data from the reconnect.

yes, checked the find my drone app. only marked the end of the flight path. did not log the reconnect.

Mp76 · Jun 28, 2020

Possibly the most useless feature on the drone

sar104 · Jun 28, 2020

markp0239 said:
Ok so going forward.. check the area the flight path finishes in the morning and if that fails, request the DAT files from DJI? Or will they just review them for me?

I'm not sure that they will review it to the necessary level of detail. It would be better to get the file.