- Joined
- Nov 23, 2016
- Messages
- 9
- Reactions
- 3
- Age
- 36
Hello allready or soon to be / want to be Mavic Pilots,
I have my Mavic sinch a month and in 21 Flights I faced the same problem twice which just occurs under very special conditions.
No matter what firmware, it happend one time on 1.02.9 and yesterday on 1.03.
I'm getting ready to fly, power on my Mavic, connect the controler, wait until the App is started, check the status and wait for GPS.
I stand < 2m (< 7 ft) away from the Mavic then take off, and hover a short time over the take-off point.
In exactly this cases my Mavic lost the RC Signal twice, I wasn't able to control anything, drone just hovering in 2m hight. RC first still shows "GPS Mode" but the App allready telly me "No Signal".
As far as I know the Mavic and other drones should retrun to home or even land when they loose RC Signal. Maybe I havn't waited long enought but my Mavic did nothing else then hovering there.
Because the mavic was within my reaching distance I just grabed it from the buttom (VPS sensors didn't make it go up again) and pushed it upwards until the motors turn off. When you try to pull it down it wants to retain its height, so If you ever face this problem, make sure you push it up.
In one case, the RC didn't reconnect at all, but in yesterdays case, shortly after I grabbed it and the motors turned off, the connection was reestablished.
I wasn't in a crowdy place, there were no WiFis or other interferences near by.
I allready told DJI support about my problem, they first just told me to make IMU, Compass and RC calibration and rebind the RC. I did.
I send them the flighlogs, but I think they didn't even downloaded them...
Now I contaced them again yesterday after the second encounter of this problem. And now they tell me I should send my Mavic in for Investigation and Repair....
Come on I think it is clearly something software sided what is messed up here, when I can fly 1000 m away without any problem or loosing signal, but twice after take off, in close distance it looses connection and cant reestablish it. I know this from the Taranis Remote when it is to close the signal gets messed up, but to close mostly meant indoor < 50cm in this cases.
What do you think?
Should I send it in, and maybe get another one back with camera problems or something else, after waiting another two months? For now this is no option for me.
If someone want's the logs, to digg in, tell me.
I have my Mavic sinch a month and in 21 Flights I faced the same problem twice which just occurs under very special conditions.
No matter what firmware, it happend one time on 1.02.9 and yesterday on 1.03.
I'm getting ready to fly, power on my Mavic, connect the controler, wait until the App is started, check the status and wait for GPS.
I stand < 2m (< 7 ft) away from the Mavic then take off, and hover a short time over the take-off point.
In exactly this cases my Mavic lost the RC Signal twice, I wasn't able to control anything, drone just hovering in 2m hight. RC first still shows "GPS Mode" but the App allready telly me "No Signal".
As far as I know the Mavic and other drones should retrun to home or even land when they loose RC Signal. Maybe I havn't waited long enought but my Mavic did nothing else then hovering there.
Because the mavic was within my reaching distance I just grabed it from the buttom (VPS sensors didn't make it go up again) and pushed it upwards until the motors turn off. When you try to pull it down it wants to retain its height, so If you ever face this problem, make sure you push it up.
In one case, the RC didn't reconnect at all, but in yesterdays case, shortly after I grabbed it and the motors turned off, the connection was reestablished.
I wasn't in a crowdy place, there were no WiFis or other interferences near by.
I allready told DJI support about my problem, they first just told me to make IMU, Compass and RC calibration and rebind the RC. I did.
I send them the flighlogs, but I think they didn't even downloaded them...
Now I contaced them again yesterday after the second encounter of this problem. And now they tell me I should send my Mavic in for Investigation and Repair....
Come on I think it is clearly something software sided what is messed up here, when I can fly 1000 m away without any problem or loosing signal, but twice after take off, in close distance it looses connection and cant reestablish it. I know this from the Taranis Remote when it is to close the signal gets messed up, but to close mostly meant indoor < 50cm in this cases.
What do you think?
Should I send it in, and maybe get another one back with camera problems or something else, after waiting another two months? For now this is no option for me.
If someone want's the logs, to digg in, tell me.