Welcome Mavic Pilot!
Jump in and join our free DJI Mavic community today!
Sign up

Mavic Pro gimbal issue. Please help!

Ian_1424

New Member
Joined
Jul 12, 2018
Messages
3
Reaction score
0
Age
23
Problem? Gimbal overload message

Was unit in a crash? yes, it nicked a tree

What have you tried so far? I've tried calibrating the gimbal, replacing the ribbon cable, and replacing the whole gimbal arm and motors. Nothing worked

What device are you using ( iphone , ipad, Samsung , etc)? Galaxy S10e

What firmware are you running ( aircraft, remote controller)? Latest firmware as of November 2nd 2019

What Go app version are you using? v4.3.25

Any modification?
(if so what) none

Did you change anything or install any apps? (if so what) no

Do you have a video or pictures of the problem? (if so post link)
 

bjcott

New Member
Joined
Mar 16, 2018
Messages
1
Reaction score
0
Age
58
I started to have the gimbal overload problem with my Mavic Pro Platinum this August after I took it on a bike touring trip. I've not crashed it at any point, but it could have been knocked around a bit in my bike's pannier during the trip. It was intermittent at first but got steadily worse. I finally sent it to DJI repair shop here in Canada. They were going to replace the camera and gimbal but upon disassembly discovered that it was more likely something in the main processing infrastructure. It's now on its way to central DJI repair. We will see what they come back with.

It's been a great and reliable piece of equipment up to that point.
 

Wanbli

Member
Joined
Mar 1, 2019
Messages
22
Reaction score
3
Probably broke the flat gimbal control ribbon cable. Is it still under warranty? If not:
Here's a video showing how to fix it:

Or you can send it to DJI for a couple months and ~$400
 

Ian_1424

New Member
Joined
Jul 12, 2018
Messages
3
Reaction score
0
Age
23
Yes the drone is still covered under warranty. I looked at the flight record and it was obvious that if wasn't my fault. I sent if to DJI to see of they would replace it under warranty but no luck. I had them send it back to me and I replaced the whole gimbal motor arm along with the flat ribbon cable, but tthat didn't work.
 

Wanbli

Member
Joined
Mar 1, 2019
Messages
22
Reaction score
3
Did you also replace the circuit board on top of the gimbal? It could have been damaged in the crash. I have 2 M1P's now with this issue, I'm going to replace the gimbals and both cables as soon as the parts arrive. So I won't know the answer until Monday/Tuesday, but will post the results here.
Please let me know if you find a solution. Good LUCK! ;)
 

Wanbli

Member
Joined
Mar 1, 2019
Messages
22
Reaction score
3
Update:
I have 2 M1P's that I'm repairing. The new gimbal w/cables fixed one of them, the other, not so much.
I checked the board on top of the gimbal and found that the lower right cable socket had one broken connector in the top right side (see 1st picture, look closely). I knew I had another spare from a parts drone, but it also had 2 broken connectors on the same place (see 2nd picture). So I checked the cables that plug into this port and they appear good. I will now look for this every time I have this symptom.
I took the complete working gimbal/camera assembly from the other working M1P and put it in this drone, just as before, the gimbal didn't move, no video and no gimbal icon shows in the DJI Go 4 app. The drone fly's perfectly, just no recognition of the gimbal at all. I have no errors in the app (probably because it doesn't see the gimbal at all). I also replaced the bottom board that the gimbal cables plug into, but there was no change. That only leaves the ESC board, but I don't see ant ESC errors/warnings in the app and the drone flies fine with no errors. It just doesn't see the gimbal at all.
As an FYI, I took the gimbal that isn't seen in this M1P and installed it in the other working M1P and it works fine, except the camera won't focus (ordered a replacement camera).
So anyone who has seen this before and fixed it, please let me know what it took to fix it. Any help would be appreciated.
 

Attachments

djidroneservice

Well-Known Member
Approved Vendor
Joined
May 16, 2019
Messages
351
Reaction score
319
Location
New Jersey USA
looks like you have 2 broken pins on the gimbal board

possible fixes

1. use a hot air station w/ microscope and magnifying glass, take the pin off the spare and install
2. just replace board as there still may be some shorts even if you repair the pins
let us know if this works
 

New Threads

Forum statistics

Threads
72,235
Messages
837,342
Members
99,354
Latest member
Fifth Wing