Need Battery Codes for Mavic 4 Pro

[HoozierDroneDaddy]

You’re very welcome for the assistance.

I do want to reiterate for anyone that finds this thread in a search later that based on the manual and how I understand your description of the symptoms thus far, I do not believe anything was ever malfunctioning and that the concern from the DJI rep was likely due to a miscommunication.

I understand what you are saying. However, the alternating lights have never done this in the past several months since I purchased the M4. And admitting they did come on and alternate while transferring files, they have never come on while simply checking the battery level. And the fact that this it was behaving differently, my concern was where the difference in it status may or may not interfere while flying. I would rather ask others if they experienced this, and check with DJI, rather than risk $5k. I communicated to DJI walking them step by step with them on the phone, and also them instructing me on a couple of procedures step by step, also sending them a video. And since their "experts' did not have an answer, I maintained my concern.
It all worked out in the end with myself and others learning something.
We now know about the change if transferring files while the battery is in place, how to correct it, and where and how to get M4 files (using Canada as a location). And more importantly we have some new friends in the group.

 

[GadgetGuy]

I understand what you are saying. However, the alternating lights have never done this in the past several months since I purchased the M4. And admitting they did come on and alternate while transferring files, they have never come on while simply checking the battery level. And the fact that this it was behaving differently, my concern was where the difference in it status may or may not interfere while flying. I would rather ask others if they experienced this, and check with DJI, rather than risk $5k. I communicated to DJI walking them step by step with them on the phone, and also them instructing me on a couple of procedures step by step, also sending them a video. And since their "experts' did not have an answer, I maintained my concern.
It all worked out in the end with myself and others learning something.
We now know about the change if transferring files while the battery is in place, how to correct it, and where and how to get M4 files (using Canada as a location). And more importantly we have some new friends in the group.

Crowd sourced support has always been the backbone of our community.