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New Air 3s Crashed- badly damaged. Advice please.

Dark_Star

New Member
Joined
Nov 5, 2025
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Age
44
Location
SC USA
I have had my Air 3s for about two weeks. Today it crashed into a tree, (obstacle avoidance on) while following my car with active track. It was flying at about 10ft, fell onto concrete. Gimble is dislodged completely from the body. Hanging on by a wire. The drone will start up but wont connect to the RC unit to broadcast video. It also makes an unusually loud sound when running, sounds kind of like fans. I am trying to determine the best course of action to get it repaired. It was purchased just two weeks ago from Amazon. I tried to get DJI care refresh but its not offered in USA currently. I have found a couple local shops that offer drone repair. Wondering if I should bring it to them or send back to DJI. Also would like peoples thoughts on how much i should expect to pay for repairs, or if DJI offers some kind of replacement at a discounted rate. Thanks for reading!
 

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