Not allowed to retrieve files from RC 2

[Jiker69]

Trying to access the Flight Records from the RC 2 to my PC. Has DJI stopped allowing us to do this?

Thanks

 

[Meta4]

Trying to access the Flight Records from the RC 2 to my PC. Has DJI stopped allowing us to do this?

No DJI hasn't done anything like that.
How are you trying to access the files, what is preventing you?

 

[Jiker69]

No DJI hasn't done anything like that.
How are you trying to access the files, what is preventing you?

I have a windows 10 laptop and in the past connect the Controller to the Pc with a USB-C cable. I’ve tried several of my cables but not working. Also, I guess a MacBook won’t recognize the RC 2.

 

[Jiker69]

I have a windows 10 laptop and in the past connect the Controller to the Pc with a USB-C cable. I’ve tried several of my cables but not working. Also, I guess a MacBook won’t recognize the RC 2.

I’m thinking it’s an issue with my Laptop.

 

[Jiker69]

I’m thinking it’s an issue with my Laptop.

I have never seen these messages before, I usually just use a File Manager to copy the files but the File Manager does not show the RC 2 in the Directory Tree

 

[Felix le Chat]

I have never seen these messages before, I usually just use a File Manager to copy the files but the File Manager does not show the RC 2 in the Directory Tree

It's an android device - have you tried pairing it with your computer so that the PC recognises it as a connected device?