In manufacturing, a few key and fundamental metrics are:
1-How many orders you have for a product
2-How many of those products you can build a day
3-How long it will take you to fulfill the orders
I appreciate the latest update as it is a much better effort to communicate with customers. However, what we really want to know is when we will receive the orders. Why should we have to play guessing games at it? It makes me wonder if DJI doesn't know these fundamental metrics for their business. Or- if they just choose not to tell us. If they know the information, it would seem to take a relatively small amount of effort to send individual emails to customers giving them an update on when to expect their individual orders instead of a shotgun email that gives a range up to two months. The effort to do this would seem to be less work than fielding all the inquiries by chat, email, etc. to customer support.
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Is this not something we can start looking at in the spreadsheet? I tried copying the data over to excel, but the spreadsheet is locked to prevent this.
We have a bulk of data of when orders were placed, with which vendor and which date orders have been shipped. You can see from entries that orders are heavy in the first few days, so if we treat this as a representative sample, we should be able to come up with projected ship dates for the remaining open orders. Of course this assumes that DJI is continuing on as they have and if they have shifted priorities, then we'll have to wait to hear back from the people who ordered from Apple, Best Buy, etc.