I give this no credibility at all (not aimed at you,
@Cafguy)
We've heard similar things over the years from sales, support, and marketing droids before from DJI, only to have them be completely wrong some time later.
The most recent example was RID and the
Mavic 2. Impossible. There's no BT or Wifi, so it's impossible.
And where are we now? Late, but RID is coming to the M2. How? Adding wifi to the drone by programming the SDR.
The days of having to have a "wifi chip" (or O4) are long gone, but most of the non-engineer public is blissfully unaware.