Remote control connection error at certain location

[Main_Konyn]

Hi
So I have this problem where when I go to a certain location I will start the mavic air up fly it around 20m and I will lose the live feed with a message in the top left corner of the go4 app "remote controller connection error"

When this happens I still have total control over the drone but the screen on my phone freezes
I use the included cable i have a Samsung Galaxy S8
And this problem only occurs at a certain place so i feel that it can't be a problem with the cable.
Pls help

 

[Thomas B]

Hi
So I have this problem where when I go to a certain location I will start the mavic air up fly it around 20m and I will lose the live feed with a message in the top left corner of the go4 app "remote controller connection error"

When this happens I still have total control over the drone but the screen on my phone freezes
I use the included cable i have a Samsung Galaxy S8
And this problem only occurs at a certain place so i feel that it can't be a problem with the cable.
Pls help

Must be due to interference at that location, especially if a restart doesn’t fix it.
How far do you have to move to prevent the message from occurring?