SC won't update

[Deleted Member 997]

Any ideas?

 

[zeusfl]

Make sure you have at least 50% battery

1- Reset the smart controller erasing all data
2- Do not connect it to WiFi
3- Go to settings, Display , Sleep and change to NEVER
4- Download the DJI Assistance 2 for Mavic in this DJI Assistant 2 For Mavic- DJI Download Center- DJI
5- First open the DJI Assistance and then plug the USB C cable to the smart controller
6- When the control ask for the USB configuration select CHARGING
7- Start the update to the last firmware
8- The update will have 3 steps: Download, Transfer and Install the update
9- If everything goes fine at 98% the controller will reboot by it self and once boot you will see a DJI logo with a progress bar installing. This will take few minutes.
10- Once the controller boot again you should be ready to start Pairing the drone.
11- To pair the drone, go to Settings, Aircraft Management and Add the new drone
12- when the wizard indicate and stat beeping to pair the aircraft with the Mavic Air 2 on hold the power bottom for 4 seconds and will start paring.
13- this should complete the process.

Note: if you turn on the WIFI for any reason, the firmware will try to download automatically and will fill the memory and you will have the memory full error. You will have to Reset to factory and try again.

 

[Deleted Member 997]

Worked like a champ. Thanks

 

[OFAP]

Make sure you have at least 50% battery

1- Reset the smart controller erasing all data
2- Do not connect it to WiFi
3- Go to settings, Display , Sleep and change to NEVER
4- Download the DJI Assistance 2 for Mavic in this DJI Assistant 2 For Mavic- DJI Download Center- DJI
5- First open the DJI Assistance and then plug the USB C cable to the smart controller
6- When the control ask for the USB configuration select CHARGING
7- Start the update to the last firmware
8- The update will have 3 steps: Download, Transfer and Install the update
9- If everything goes fine at 98% the controller will reboot by it self and once boot you will see a DJI logo with a progress bar installing. This will take few minutes.
10- Once the controller boot again you should be ready to start Pairing the drone.
11- To pair the drone, go to Settings, Aircraft Management and Add the new drone
12- when the wizard indicate and stat beeping to pair the aircraft with the Mavic Air 2 on hold the power bottom for 4 seconds and will start paring.
13- this should complete the process.

Note: if you turn on the WIFI for any reason, the firmware will try to download automatically and will fill the memory and you will have the memory full error. You will have to Reset to factory and try again.

this does not work for me (tried it twice). at "transmitting..." stage, hangs at 7%.
have also tried numerous other posted procedures, step-by-step, but to no avail.
why can't a company that produces such a great product provide an update procedure that actually works, and without having to perform a factory data reset?

 

[InvisibleName]

this does not work for me (tried it twice). at "transmitting..." stage, hangs at 7%.
have also tried numerous other posted procedures, step-by-step, but to no avail.
why can't a company that produces such a great product provide an update procedure that actually works, and without having to perform a factory data reset?

Just to be clear - you are using the latest version of DJI Assisstant 2?

 

[zeusfl]

Is not DJI Assistant 2. Is DJI Assistant 2 for Mavic

DJI Assistant 2 For Mavic- DJI Download Center- DJI

 

[InvisibleName]

Is not DJI Assistant 2. Is DJI Assistant 2 for Mavic

DJI Assistant 2 For Mavic- DJI Download Center- DJI

Sorry, that’s what I meant - as linked above

DJI Assistant 2 For Mavic - Download Center - DJI

At the DJI Download Center, learn and downloadDJI Assistant 2 For Mavic

www.dji.com

 

[OFAP]

Just to be clear - you are using the latest version of DJI Assisstant 2?

the very latest. even reinstalled it.

 

[InvisibleName]

the very latest. even reinstalled it.

Do you know anyone that would let you use their PC to try it on?

 

[OFAP]

Do you know anyone that would let you use their PC to try it on?

well, i’ve tried it on MS surface book 2 and HP elite...but i can ask around. i’m a former verizon sysadmin, and my machines are likely more loaded than anyone else’s i know. but hey, why not try? thanks!