Signal strange of 5.8 GHz in Europe

[00raq00]

I've tested my mini 2 5.8 ghz and it is not working properly (when i'm few centimeters from drone i have 2 or 1 bar signal with 5.8, i'm live in europe) i have the newest firmware version 1.06.02 in drone and RC and dji app 1.9.
My drone's serial number starts from 3 (gen1) not from 5 (gen2)
I'm confused about that because it is quite brand new (5 flights) drone. Anyone in Europe has normal signal strength of 5.8 GHz (so mine may be a hardware issue not software)

On DJI forum i saw that problem with 5.8 GHz could be caused by 1.03.00 firmware (first post that i found is, after update to 1.03.00 5.8 GHz stopped working properly...)

 

[mavicmodx]

 

[00raq00]

It os not related only to limit by CE region. I know that this exists but signal strength of 5.8 s too low (below my video that i sent to DJI support. On DJI forum you can find many posts about broken 5.8 GHz in mini 2 :⁠-⁠(

 

[mavicmodx]

It os not related only to limit by CE region. I know that this exists but signal strength of 5.8 s too low (below my video that i sent to DJI support. On DJI forum you can find many posts about broken 5.8 GHz in mini 2 :⁠-⁠(

can you test the signal between the drone and the phone without using the controller?

 

[00raq00]

can you test the signal between the drone and the phone without using the controller?

When i set quick transfer it works fine (mini 2 creates 5ghz wifi)

 

[mavicmodx]

When i set quick transfer it works fine (mini 2 creates 5ghz wifi)

which version is the controller ?

 

[00raq00]

which version is the controller ?

Standard from fly more combo (DJI RC N1). If you ask about firmware version 04.11.02

 

[mavicmodx]

Standard from fly more combo (DJI RC N1). If you ask about firmware version 04.11.02

try different firmware version

 

[00raq00]

try different firmware version

Unfortunately not possible

 

[ghvsoftarts]

I've tested my mini 2 5.8 ghz and it is not working properly (when i'm few centimeters from drone i have 2 or 1 bar signal with 5.8, i'm live in europe) i have the newest firmware version 1.06.02 in drone and RC and dji app 1.9.
My drone's serial number starts from 3 (gen1) not from 5 (gen2)
I'm confused about that because it is quite brand new (5 flights) drone. Anyone in Europe has normal signal strength of 5.8 GHz (so mine may be a hardware issue not software)

On DJI forum i saw that problem with 5.8 GHz could be caused by 1.03.00 firmware (first post that i found is, after update to 1.03.00 5.8 GHz stopped working properly...)

Hello 00raq00, Did you find any solution to this problem?
I'm facing the same problem here in Brazil.

I bought my Mini 2 in november last in my trip to Canada but now I´m in Brazil and everythig was working great with the firmware 01.06.0000 until last week when I update to the firmware 01.06.0200 and RC 04.11.0200.
If you have some news about that, please share.

 

[00raq00]

Hello 00raq00, Did you find any solution to this problem?
I'm facing the same problem here in Brazil.

I bought my Mini 2 in november last in my trip to Canada but now I´m in Brazil and everythig was working great with the firmware 01.06.0000 until last week when I update to the firmware 01.06.0200 and RC 04.11.0200.
If you have some news about that, please share.

I was talking to DJI support and i sent them logs from aircraft. Unfortunately they ask to send drone and remote controller to DJI service. It should be delivered tomorrow, so i hope that they will solve issue. I will update this thread if they replace mainboard, downgrade firmware etc

Edit: you have rev 1 of mini 2 (serial number 3xxxx not 5xxxx) right?

 

[ghvsoftarts]

I was talking to DJI support and i sent them logs from aircraft. Unfortunately they ask to send drone and remote controller to DJI service. It should be delivered tomorrow, so i hope that they will solve issue. I will update this thread if they replace mainboard, downgrade firmware etc

Edit: you have rev 1 of mini 2 (serial number 3xxxx not 5xxxx) right?

OK thank you for the reply.

Yes I have the rev 1 MINI 2. ( Serial 3xxx)

 

[00raq00]

OK thank you for the reply.

Yes I have the rev 1 MINI 2. ( Serial 3xxx)

It's strange because I cannot see any rev 2 (serial 5xxxx) with this issue on DJI forum...

 

[ghvsoftarts]

It's strange because I cannot see any rev 2 (serial 5xxxx) with this issue on DJI forum...

Yes, I agree with you. It's also that.
I already searched about that in DJI forum and only owners of the REV 1 drones are reporting this issue.
Today I openned a support case in DJI Brazil and the attendent told me that has others support cases similar to our case.
I can hope for the best.
I will update this thread too ASAP with the final story.
Tks.

 

[00raq00]

DJI service fixed my mini 2, now 5.8 GHz is working fine. More details i put on DJI forum:

DJI Mini 2 5.8 GHz don't work after update

DJI Mini 2 5.8 GHz don't work after update

forum.dji.com