DJI sent me a case number today for the swelled batteries. It says under evaluation. 1-3 days for response. They did not ask to return the batteries yet. How do they evaluate without the damaged units ?? Do they know something from the serial numbers ???
Someone will be hurt if DJI doesn't change its Mavic 2 battery mounting clip
- Thread starter Phil Brinkman
- Start date
DJI sent me a case number today for the swelled batteries. It says under evaluation. 1-3 days for response. They did not ask to return the batteries yet. How do they evaluate without the damaged units ?? Do they know something from the serial numbers ???
I believe they can get the mfg date from the battery SN. They probably will ask for a video showing the battery wobble when laid flat on a flat surface, with a closeup of the information sticker on the battery. They may also ask for a video showing the destruction of the battery by dunking in salt water.
i also use the pontoons, i dont fly if winds are over 20 mph, only thing i notice is i lose about 2 minutes flight time,
Worth it , Knowing i know i can retrieve it if anything goes wrong.
Worth it , Knowing i know i can retrieve it if anything goes wrong.
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I recall an Aussie posted here about his M2 batteries failing / swelling.
He got 2 replacements from DJI no charge, I'll try and find that post . . .
THAT was a difficult search, but found it . . .
mavicpilots.com
He got 2 replacements from DJI no charge, I'll try and find that post . . .
THAT was a difficult search, but found it . . .
Mavic 2 Batteries & Consumer Law
Hi all, I am in the unfortunate position that all of my Mavic 2 batteries are swelling after almost one year of use. This is despite only 30 charges each. I have decided to test DJIs warranty under Australian Consumer Law. It is the case under Australian law that phone batteries must last 2...
mavicpilots.com
Interesting. So no hands on. BTW. They all wobble badly. Wonder if they'll replace ?? Or give credit.
Last edited:
bfine
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I have to correct my mistake after close inspection and research I was wrong.
Swelling of my Batteries after only 20 to 30 charge cycles is indeed the issue. My apologies.
Swelling of my Batteries after only 20 to 30 charge cycles is indeed the issue. My apologies.
I recall an Aussie posted here about his M2 batteries failing / swelling.
He got 2 replacements from DJI no charge, I'll try and find that post . . .
THAT was a difficult search, but found it . . .
Mavic 2 Batteries & Consumer Law
Hi all, I am in the unfortunate position that all of my Mavic 2 batteries are swelling after almost one year of use. This is despite only 30 charges each. I have decided to test DJIs warranty under Australian Consumer Law. It is the case under Australian law that phone batteries must last 2...
Just happened to me. DJI got back to me today as follows.
Dear Customer,
This message is from DJI Support. After testing your product, DJI has determined to provide you with free repair service. The repair is expected to be finished within 3 to 6 business days, after which the product will be sent back to you. Thank you for choosing DJI.
Item List
Mavic 2 Intelligent Flight Battery
Quantity: 1
Net Price : 149.00
Total Price: 149.00
Mavic 2 Intelligent Flight Battery
Quantity: 1
Net Price : 149.00
Total Price: 149.00
Mavic 2 Intelligent Flight Battery
Quantity: 1
Net Price : 149.00
Total Price: 149.00
Tax
0.00
Shipping Cost
0.00
Total Amount
447.00
Discount
447.00
Total Payment
0 (USD$)
So they are replacing 3 of the 4 swelling batteries.
They must be in the bad batch that was reported
from Aug 2018. The fourth battery was made Sept 2018. Nice job by DJI.
I've had a new Mavic 2 Pro about 2 weeks now.
I've noticed a gap between battery and body of Mavic 2 Pro after each flight, but found it's not due to battery swelling but the base of the Mavic 2 Pro's battery compartment, directly underneath the battery about 1/3 from front of battery compartment. Has anyone else noticed a bulge here ? Is this normal or at least common ? Cheers
I've noticed a gap between battery and body of Mavic 2 Pro after each flight, but found it's not due to battery swelling but the base of the Mavic 2 Pro's battery compartment, directly underneath the battery about 1/3 from front of battery compartment. Has anyone else noticed a bulge here ? Is this normal or at least common ? Cheers
No problems with my M2P using any of my batteries. If it’s new I’d send it back... gonna be a big problem sooner or later.
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You might want to post a picture on that , as i have yet to see anything like that from the inside.
Phantomrain.org
Gear to fly your Mavic in the Rain and Land on Water
I’m fly in with a 1/2” Velcro strap (weighing nothing) as opposed to freaking out, which btw I most likely might do. Spring steel. Such a simple inexpensive difference and such an expensive loss. Hoping to hear of a change.
I've figured out what the problem is. It's the heat from the fan directly underneath the battery compartment which is distorting the battery compartment plastic directly above it. Figured it out from Mavic 2 teardown videos on YouTube.
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