I took my drone be out today. After setting up it reported inconsistent firmware, and updated itself. I then kept getting ‘Zoom not available in 4K’. I was unable to enter settings as every time I tapped anywhere on the screen I kept getting the same message. I turned to drone on and off, and then shut down and restarted my iPhone 7. Still the same.
I returned home and tried it again. No zoom message this time, but I was still unable to activate anything by tapping on the screen. I then suspected a problem with the app or my phone. So I connected my iPad Pro, which had exactly the same problem. Although I can see through the Mavic’s camera, I can’t leave the screen or activate anything by tapping anywhere.
Can anyone help?
I returned home and tried it again. No zoom message this time, but I was still unable to activate anything by tapping on the screen. I then suspected a problem with the app or my phone. So I connected my iPad Pro, which had exactly the same problem. Although I can see through the Mavic’s camera, I can’t leave the screen or activate anything by tapping anywhere.
Can anyone help?