Yes, you are correct and thanks for your response! Windows Movies & TV plays the video just fine. My computer is a Dell XPS 15 inch with 32 GB of RAM and only a little over 2 years old, so I would have thought it could handle it.Your Windows computer may not have sufficient graphics computing power for full 4K video. Different video apps require different processing capabilities. I've found VLC seems to require more processing power. Windows Movies & TV seems more lightweight.
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