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Weird camera anomaly (red vertical lines)

gumaco

Member
Joined
May 9, 2017
Messages
15
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6
Age
40
Location
Europe
Hi all, recently my Mavic 3 Classic started to have a weird camera issue: some red vertical lines intermittently appear on the controller and an error shows up on the flight status, please look at the pictures attached.
Is it a known issue? Maybe due to some production defect?
The drone is still under warranty till December, I also have care coverage that will as well expire in a few months.
Do you have any advice on how to proceed with dji?
Many thanks in advance for your help.
DJI_anomaly_1.jpgDJI_anomaly_2.jpg
 
it indicates an issue in some part of the optical system, between the image sensor, and the components that process the image ,the fault could lie anywhere within the system ,so its time to invoke the warrenty and obtain a replacement IMHO
 
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Reactions: michaeldallen1
Have you contacted DJI support? It would seem to be a hardware issue for sure.
 
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