Hi all.
I am plagued with random Aircraft Disconnected or just Disconnected messages in my DJI Go4 app.
Sometimes it seems that it is just the phone that is loosing connection with the controller, but most of the time I also loose contact with the MP, and it does a RTH. There is no disconnected message on the controller itself.
I have tried different (Samsung) phones, and is currently using a Samsung Galaxy Note 8. I have Updated to latest firmware on controller and MP/Batteries. I also have re-synced controller and MP.
When the Aircraft Disconnected message appears the Video goes black/white and freezes.
Disconnection can happen before takeoff, right after takeoff and mid flight with drone in line of sight (Less than 500 meters distance)
Tried different USB cables, both from side and bottom connector.
I have searched the forum and googled this problem without finding a solution. Only other with similar problems. I have opened a support ticked with DJI but have not got any response yet.
How do I read the Log Files off the MP itself?
Any suggestions for fault isolation?
Best regards.
St1-R
I am plagued with random Aircraft Disconnected or just Disconnected messages in my DJI Go4 app.
Sometimes it seems that it is just the phone that is loosing connection with the controller, but most of the time I also loose contact with the MP, and it does a RTH. There is no disconnected message on the controller itself.
I have tried different (Samsung) phones, and is currently using a Samsung Galaxy Note 8. I have Updated to latest firmware on controller and MP/Batteries. I also have re-synced controller and MP.
When the Aircraft Disconnected message appears the Video goes black/white and freezes.
Disconnection can happen before takeoff, right after takeoff and mid flight with drone in line of sight (Less than 500 meters distance)
Tried different USB cables, both from side and bottom connector.
I have searched the forum and googled this problem without finding a solution. Only other with similar problems. I have opened a support ticked with DJI but have not got any response yet.
How do I read the Log Files off the MP itself?
Any suggestions for fault isolation?
Best regards.
St1-R