1st question of many

[bjdrone]

As above guys and i thank you for any help offered, i have tried to registrar my new 4 pro, using my existing account from my mini1. On trying to activate it is showing activation error (-02) and telling me server problem, have tried all afternoon and gave up. Can anyone please enlighten me on whats next in the activation process? Thanks in advance.

 

[msinger]

Are you using a DJI RC? If so, here's an old thread from the DJI forum where DJI continuously suggests (even as recent as this month) that customers send their RC to DJI for repair:

Cant activate: Activation failed, Server error (-2)

Hi. I have a new DJI Smart controller. I can get through the wifi connection, and sign in, but it won't activate. I keep getting the message: Activation failed, Server error (-2). Please try again. If the problem persists, please contact DJI Support for help. How do I activate the SC?

forum.dji.com

 

[bjdrone]

Well it looks like after spending the best part of a Grand on a drone with the fly more pack i have a faulty controller too...not happy at all and will be sending it back to Amazon 1st thing tues morning. do i get another one and chance it again or just call it good for a refund. Should of come here before my purchase and i would of seen the unreliability in the dji firmware. Thankyou Mavic for the link.

 

[Felix le Chat]

Well it looks like after spending the best part of a Grand on a drone with the fly more pack i have a faulty controller too...not happy at all and will be sending it back to Amazon 1st thing tues morning. do i get another one and chance it again or just call it good for a refund. Should of come here before my purchase and i would of seen the unreliability in the dji firmware. Thankyou Mavic for the link.

Aircraft Activation Failure

Please kindly refer to the content below for your reference if a warning is reported when activating your aircraft and the aircraft cannot be activated. #Troubleshooting

support.dji.com

Worth a try, but if the DJI servers are down: the only thing to do is wait for then to come back online. It may not be a drone hardware problem at all.